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February 2024 by Smiley Chan
I feel bad for patients who rely on this place. They don’t care about you and you, the patient, are bothering them. Go somewhere else if you can. As a healthcare worker, I’m appalled this place is still open.
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February 2024 by angelina clark
They take forever just to see you. Then misread your diagnosis. Need better physician that doesn't care about a check
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February 2024 by Dana Ehren Spencer
critically awful this place is even allowed to use "health clinic" in its namesake.
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February 2024 by Dana Spencer
hard to justify even a full star. Top to bottom, the worst run, most unprofessional, sometimes downright cruel health clinic in all of Massachusetts, hands down, as far as I'm concerned!
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February 2024 by diana valladares
Very bad service is very slow service should improve there are married people waiting for several hours ?
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January 2024 by C J
Staff are not professional, very bad patient treatment. Doctors are not intelligent in medicine. Bad recommendation when sick terrible treatment staff. Poor workskill, only want to schedule more appointments and never treat when sick. fail to give out simple medicine. Lazy lack of work ethic
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January 2024 by Jennifer Jeanty
Good worker
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December 2023 by ana
Both improved customer service and administration are needed at this facility. Patients at this facility are not given the dignity or respect they deserve. I recently had the worst healthcare experience of my life. I've been put on hold and hung up on several times. I've been informed that, despite the fact that I have a prescription with refills, I am not eligible to get my refills. They've canceled my appointments without informing me. The length of waits in both the doctor's and waiting rooms is absurd. I was informed that there isn't a hospital manager that I can speak with. this hospital is dirty. the bathroom are not well kept. would not advise anyone to use this hospital.
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December 2023 by M M
This place is one of the least place I would recommend to anyone. My dad was seen for blood work and I receive no call back and to top it off I’ve been calling for the past 2 months for results and all they do is give me the run around and a bunch of nonsense voicemails, also my dad has been without meds for months because the doctor and staff fails to send requests to the pharmacy. And these are highly needed meds. Like WHY!!!!! THIS PLACE IS RIDICULOUS AND CUSTOMER SERVICE NEEDS TO BE HIGHLY TRAINED. POOR SERVICE
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December 2023 by Orlando Alves Junior
The workers there take too much time to attend people. Some of the employees complain that they are not paid enough to deal with the customers especially because they are Cape Verdeans and Haitians that are annoying.
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October 2023 by Dan Abraham
This place is a joke. I’ve made 3 appointments for blood work and every time they have been 1-3 hours behind. The incompetence is mind numbing. How can a medical facility be this clueless? How can you trust their ability to help people when all they’ve shown themselves capable of is incompetence and a heavy dose of attitude from the receptionists, who are all dreadful. This place stinks!
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October 2023 by Melissa Fernandes
The absolute worst. If you are a new patient you have to call every morning and “try” to make an appointment which is impossible by the way. It seems like the schedule is always closed. They told me “you have to try every morning until you can make an appointment”. Smh. Do better.
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October 2023 by Jean Chavez
Hardest place to get a hold of, they never help me, I sit waiting for a call with them and takes forever to get a hold of someone just for them to send me to a nurse’s mailbox that is full and it automatically hangs up. Why is it so hard to get good care in Brockton? I just needed an inhaler because I’m struggling to breathe. What ever happened to doctors actually helping people? I’ve only ever seen my doctor Kaitlin Thomas-Frost once ever and the other times she’s canceled on my last appointment that took forever just to setup
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October 2023 by Margaid Guzman
Worse clinic ever. The receptionists are very rude and unprofessional. They don’t give you the necessary information when you book appointments, I showed up for my physical and the receptionist in adult medicine was extremely unprofessional and rude and had a bad attitude. She said I have to enroll but couldn’t explain what I was enrolling in. She also said she is going to give me a paper with a phone number I need to contact to enroll and never gave me a phone number just the name of my insurance. I been going here for 8 years and never had a issue until today.
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September 2023 by dan deaton
Place sucks rude staff wife and I. Walked in around 1030 8-1-23 am it was almost 3 hours when we left asked for some tp for restroom took 45 minutes to get some we have a long drive to come in the office not worth it wife will look for a nother doctor no need for Any one to be waiting that long to see a doctor
