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September 2023 by tiana moore
I had the best experience at this dealership. Jennifer was amazing and ensured a smooth and quick transaction. I first contacted the dealership after viewing a 2023 Jeep Compass online to learn more information about the vehicle. Jennifer coordinated a time for me to come in to test drive the vehicle and present my trade-in. When I returned from the test drive, she presented preliminary numbers to ensure I was making a sound financial decision. The application process and approval was simple and easy. The terms of my trade-in and purchase was well communicated. Jennifer coordinated my insurance and registration needs, and confirmed the car would be available for pickup within 2 days. When I presented to pick up the vehicle, it was detailed nicely and Jennifer patiently walked me through any additional questions I had about the car or purchase! She also made it a point to check on my satisfaction with the vehicle a week after purchase. Now that’s superb customer service from beginning to end! Thank you, Jennifer! I am super happy with my purchase! If you are ever in the Brockton area, I highly recommend visiting this dealership, and asking for Jennifer to assist with your purchase!
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September 2023 by Tajanée
I came to this dealership the other day in hopes of finding a jeep that had everything I wanted. Lucky for me I had the pleasure of working with Max who went out of his way to ensure I found the perfect car and had a clear understanding of the whole process. He took his time explaining everything as well as answering all my questions with detail in the best way possible. He was friendly, polite, respectful and made sure I felt comfortable during the entire process. I was surprised he offered me water while i was waiting and made sure I had everything I needed. If you find yourself searching for a new car even if it’s just window shopping I recommend working with Max, he’ll make sure you’re taken care of to the best of his ability. His service is beyond impressive.
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August 2023 by Abena Donkor
I recently purchased my vehicle for the second time around from this dealership. My first time was the WORST but the second time around I worked with Matt and it was such a great experience. He really took his time helping me to find the perfect car. He was great and made my car buying experience smooth and easy and if I get another car I would go back to him specifically.
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July 2023 by Jayson Mello
I worked with Melvin Gonzalez at the Chrysler Jeep Dodge Ram dealership in Brockton, MA. He made the process so easy and was so excellent to work with. He kept me up to date and was constantly communicating with me throughout the entire process. I ended up purchasing a 2020 Jeep Cherokee and was very happy with the process. He was great to work with and would recommend him in the future. Thank you Melvin!!
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July 2023 by Roberto Darbouze (Berto)
I wish I could give it a 10 stars!It was my first time over at Chrysler Dodge Jeep Ram 24 and it won't be my last. Laura Spinola at the service department went beyond on everything, even though she was extremely busy she managed to be very friendly and professional.Very rare to found someone with her customer skills, Laura can definitely put a smile on your face. The woman at the front desk was very nice as well.After I get my engine situation taken care of, I'll definitely going back.Thanks again Laura you are the best!
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July 2023 by Moises Tejeda
Came in clueless as to what Cherokee model I wanted. Met Matt and first one he suggested, already sold to another customer, I LOVE IT. He promised me he could bring me same exact one a day after and he kept his promise! I had little time to complete the process and was very anxious but Matt was there the whole time to smooth the way for me. So calm the whole time. No pressure at all. 6 stars out of 5 if that was a thing, Matt and the guy “J” from financial went above and beyond to help me out! Thank you guys. I higly recommend this dealership and please find Matt. :)
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July 2023 by Moira Flanagan
I had the pleasure of working with Matt who went above and beyond with getting me into the perfect car. He spent a lot of time making sure everything was reasonable and made sure I had full understanding of the process which made it a lot easier for me. He took his time walked me through step by step of the process. He was great with communication on everything that was going on with the car. He was really friendly and provided a comfortable environment as waiting at a car dealership can be long sometimes but he made sure I had everything I needed while I waited. I highly recommend seeing Matt if you find yourself looking for a new car, Matt will make sure to get you into the perfect one.
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June 2023 by Alex Uva
I recently purchased a 2020 Jeep Grand Cherokee from Jeep 24 and am extremely satisfied with my purchase and service from Matt. From start to finish, I felt no pressure at all in the sales process. Matt was very knowledgeable, patient and easy going and I enjoyed doing business with him. I would recommend Matt and Jeep Ram 24 for anyone’s next car buying experience.
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May 2023 by Jackie Fontes
My husband and I came to this dealership to check out a wrangler we saw online. Everyone was very friendly greeting us on arrival. We then met Matt our salesman who was super nice. He got us right into test driving the jeep we wanted to see and suggested to drive other ones similar. I’m glad he did because I didn’t have to sacrifice having the tires I wanted for a smooth ride I get both! Jeff aka “Tiny” in financial was super awesome paperwork was a breeze. And shout out to Julio in financial for being such a nice guy. The dealership has a great selection and everyone there is excited and friendly! Very excited about my new jeep just in time for summer!!
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May 2023 by G Sharpe
Great, Easy experience purchasing a used 2021 Jeep Renegade Latitude with Darian. He was very personable, and very honest with all aspects of the vehicle. Great shopping experience compared to the last dealership I went through. My purchase was an incredible value; you really save more @ 24.
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May 2023 by Dave Ram
Sebastian was the perfect low pressure salesman for me. I told him I was in no rush to purchase and was just looking, but he still made me a priority without applying any pressure. He’d listen to what I wanted and then just went to work behind the scenes while I went about my day. He’d check in weekly to report what he had to offer while being sincere without annoyance. I can honestly say that he was the only sales person from 4 different dealerships that put in an effort to source a vehicle for me. A month later I was sitting in my new truck that he searched high and low to find for me.The dealership experience was well above my expectations and everyone who attended to my vehicle purchase was fantastic. I would truly recommend Sebastian and his team of experts to help you make your low pressure purchase.
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April 2023 by Kim Resmini
Just leased my 3rd Jeep Grand Cherokee from Jeep 24. Low stress experience, was able to complete paperwork in a timely fashion and received a fair deal for my trade. I worked with Jen for a second time.She was knowledgeable, friendly, professional, and took the time to answer all my questions. She kept me informed and updated as the process moved along. She also took the extra time to meet me a few days after I picked up the vehicle to address an issue. It was resolved in a timely fashion and to my satisfaction.
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March 2023 by Paul Campbell
I recently purchased a new Ram 1500 Built to Serve edition and my overall experience was very pleasant. All staff was friendly and very professional. There was one particular person that sold me the truck who was above average. Alan was very personable and followed up on every phone call and message left. I had a small dilemma when it came to my plate transfer and which Alan was very patient and was able to provide me a better solution to expedite my process. His professionalism and sale skills should be modeled by all dealerships, and he deserves to be commended for his work ethics. Thank you, Alan for your assistance and keep up the great work.
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February 2023 by Sean Willett
Recently leased a 2022 Ram Pickup and had a strong experience working with Matt D. He was very forthcoming about the process and not the least bit pushy, which you don’t see a lot. He also went to bat for me when my insurance wasn’t handling paperwork correctly and worked tirelessly to get it settled. Would recommend going to him if anyone is interested in a future lease/buy.
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January 2023 by Katie Welden
I went to jeep 24 in search of a jeep I found online. I wanted to upgrade the version that I had. When I arrived at the dealership, I was greeted by Matt. He showed me the jeep I was interested in and took me for a test drive. I wasn’t sure I was completely happy with it, so Matt suggested another one. After the test drive, I immediately loved the one he suggested. I felt like he had my best interest in mind and I didn’t feel any pressure at all. Matt was very pleasant to work with and I actually had a fun experience at this dealership while purchasing my new jeep. I can honestly say I enjoyed all the employees I interacted with at this store. I highly recommend this dealership, and Matt, if you are looking to purchase a new jeep!
