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November 2023 by J L.
Don't have chargers listed publicly and then have employees on your stupid speakers telling people they have to leave when they try to charge their car.
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November 2023 by Carlton Satchell
I went in today excited about potentially trading in my 2014 Silverado 1500 for a new 2024 Silverado 1500. I read all of these positive reviews about this dealership and was hoping for the same experience. The energy from the sales rep/manager instantly killed that mood. I felt like I was being a burden to the staff. I was only offered a viewing of some of the pickups and not a test drive. When going over the “numbers” for one the Silverados I was only offered one monthly payment breakdown, which was well above the monthly payment amount we originally spoke about. I feel as a customer I shouldn’t be the one asking about extending the monthly payment terms to bring down the overall monthly payment. Overall I did not feel welcomed and it was very discouraging. I will get a new truck just not from this dealer.
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November 2023 by ECCPI David
I have had my best experience buying a car at this dealership. Mike V was understanding of my situation and helped me with comparing different trim levels and vehicles. He was knowledgeable and explained different options. I had an idea what I wanted for a vehicle, and he didn't try to change my mind or force something I wouldn't want.He made one mention of a used car they had on the lot which I politely declined as I wanted something new. He understood and didn't try to change my mind. I ultimately chose to go with a new 2024 Trax 2RS. Thank you Mike, I appreciate you taking the time to work with me with getting my new vehicle!
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October 2023 by katherine minghella
Steve and Guy were very helpful when buying a new car for our family. The car I wanted was in transit to the dealer, so we had to wait about a week or so to take delivery. We live on Cape Cod and I am extremely pregnant. All of the paperwork was done online and over the phone. We were able to pick up the vehicle and finalize our purchase with no issues. Our new car was perfect. We love it. Dealing with Copeland Chevy in Brockton was the best decision I made.
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October 2023 by kym M
Had some warranty work done on my equinox. Service is friendly and professional. Didn't take long to find and fix my car issue.
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October 2023 by chuck webster
Bought a brand new car here and the sales people are fantastic They love what they do and want you to have a good experience
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October 2023 by Jane Black
Michael Viera was our salesman. He made the car buying experience less stressful. Did not make us feel pressured at all. Highly recommend Mike and Copeland Chevrolet.
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September 2023 by Neal Osofsky
When I walked in, I told them why I was there. They immediately introduced me to Anthony my sales representative. I told him I was there to trade in my lease for an upgrade. I found the vehicle I wanted, and he was able to meet my needs financially, I was able to drive out in my new vehicle that day.
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September 2023 by Alexander D.
Picked up my new SUV today couldn't be happier. The whole experience was wonderful. I absolutely recommend it victoria it was fantastic. Nick and financing was great Everything went very smooth. If you're looking to buy a new Chevy, please give Copeland a look.
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September 2023 by Cj Tarbox
Car buying experience was good. Post purchase has been a horrible experience. They don’t return your calls. When you show up in person they say they’ll get back to you, they won’t. Unfortunate too because I have another car I want to trade in, but will have to be somewhere else.
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September 2023 by D. Joseph Griffin
The service staff was excellent. I was greeted by the Service Manager, Bill Maloney, who could not have been nicer. He had arranged to have the required parts preordered for completing the work required by the 2 recall notices. The work was completed in a timely fashion. The staff certainly demonstrated “professional” customer service. Thank you.
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August 2023 by Kyle M.
I called the dealership to verify that the vehicle was still for sale and even let them know when I would be arriving to check it out. After making the 2 hour trip down, I checked out the car and even took it for a test drive. After about an hour of looking over the vehicle I decided I wanted to buy it. The salesman went to talk to his manager about what I was thinking for a price and then came back and asked me to give him my credit card so that his manager would know I'm serious... he then came back and told me that they actually just sold it to someone else...... i will never go back.
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August 2023 by Brendon Fernandes
Victoria was very helpful and knowledgeable of the inventory that’s on the lot. She also is very caring of watching out for you financially and was able to save me money in any way she could. I went for a 2023 Colorado and recommended for me to purchase a 2023 Silverado because it was going to cost me cheaper per month to pay. I took her consideration and got the bigger truck. The dealership was very patient through the process of waiting on my check from the insurance company to purchase the vehicle.
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August 2023 by Anthony Boisaubin
The Copeland Chevy group was great to do business with. Autumn was fair and transparent while finalizing preliminary numbers. Frantz very friendly, patient and thorough while reviewing all the paperwork. Victoria was very helpful and attentive when I took deliver of my new truck. Best car purchasing experience I've had in a while.
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August 2023 by andy atkinson
Initially, I had an issue with a salesperson today. The GM reads all reviews, and he reached out to me immediately.UPDATE:GM Jason of Copeland Chevrolet has reached out and been really great about the situation. He has offered to rectify the issue. I am unsure whether I'll purchase a vehicle at this time (I was only in the area today). After speaking with Jason, I'd have no problems conducting business with him and Copeland Chevrolet. He single handedly saved a customer today.
