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February 2024 by Danae L.
The rudeness of the staff in the pharmacy is almost comical. They're so rude, I have wondered if they were joking around, because no one is really that ignorant in real life. But no. They really are. I have literally stood in line for 15 minutes then I'm told that my prescription isn't ready and the girl refused to ring up my one package of Lifesavers. I thought she was kidding. Nope. My girl said, "you gotta go up front". so i stood in line up there another 10 minutes. Every time I go in there i am greeted by the crankiest, young people. Too young to be that grouchy. God, I hate that place!
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October 2023 by Carl Dumornay
Great place to shop at specially paying $5 a month for the care card an enjoy $10 monthly to use as you wish plus Xtrabucks and coupons.I love CVS…
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June 2023 by J2eLeVeN J
Absolute disaster to deal with this place. Asian lady in the pharmacy, is a serious language barrier. I've just called them about four times trying to get through and nobody answers
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May 2023 by Danae Lamarre
The absolute worst. The customer service is awful, the lines are ridiculous, and they never answer the phone. I have literally been left on hold for 15 minutes. The last prescription I got was expired. I’m sure it wasn’t, and was probably just an error, but who knows? I wasn’t going to give it to my kid. No apologies just a curt response. Unfortunately, I have to use them for my son because Walgreens doesn’t take his insurance.
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April 2023 by Gerry Rosario
DO NOT GO TO THIS CVS!!! This place is unprofessional, incompetent, rude, disrespectful, WORST SERVICE EVER!!! The prescriptions are never ready even though the app tell you it is. Always filthy and the staff is incompetent. I was so disgusted with this pharmacy, I changed to Walgreens. I will never shop at any CVS because of my experience here.
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March 2023 by Erica Googins
No matter what time of day I go to this CVS, the trash outside is overflowing. There are always old receipts around the ATM. They are always restocking with bins in the middle of aisles. I am being picky, but it could be picked up a little better.
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December 2022 by amey Murphy
Slow as hell...need more people they seem very lazy and lady at register too loud unprofessional
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November 2022 by Steve Lauzon
Worst cvs in the area. I only use because it’s so close to home. They overcharged the prescription by $60 on the cvs app. When I called they told me they never applied my insurance. So they were going to overcharge me had I not called. It ended up being $10 not $70. When I got there and they closed the pharmacy gates. I walked in at 1:30pm. I asked if I could get my one prescription. The woman told me no because she wanted to go to lunch. In and out transaction that turned into a headache. Horrible customer service.
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October 2022 by Corina B.
I'm a frequent customer to this CVS & never had an issue until today & I'm pissed off. I had numerous packages delivered to this CVS due to people stealing packages. I found out today when picking up my items that my package wasn't UPS so they couldn't except them anymore. That is fine, but no one ever explained this to me before. I also didn't know it had to be ups. My question is why now is it mentioned? So no consistency apparently. I was treated as if I committed a crime. The manager at the register who mind you greets everyone with overly happy smiles was so upset with me because I'm not picking up a ups package he says to me "this doesn't help me" . I didn't know CVS received an incentive??!?. I asked for a bag because the packages are dirty (mind you every other time never a problem with the other employees) so he takes a deep breath & shrugged his shoulders with anger because I asked for a bag & I said please. After he did that I said it's just a bag. So the Jesus in me kept me together because I wanted too tell him about his fake happiness. I just don't understand how someone who doesn't own the company can get so angry about it not being ups & a bag. I'm sure the owners of CVS are ok with one less plastic bag. I'm so upset that I still want to tell him off. I just can't get with someone who pretends hes so kind & then gets that upset. Life is way to short for that. Yes, I don't need to be upset either but I'm just picking up a package & I didn't expect that response. Btw 7 days a week I help young teen girls from walking off the ledge of this earth. I'm a good human being. We need to be kind. Ppl just need to relax. It's just a bag & not ups.
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May 2022 by Lee-Ann Splaine
Dropped off meds at night told would be ready at 9 am. 11:30 not waiting for me.......... Asian guy was rude when I dropped them off. Remember why I don't use them.
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February 2022 by Dr_Doomface421
Big place clean store on the Eastside
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November 2021 by Aleesha Johnson
I went to this CVS and got the worst costumer services i have gotten in my whole life. I made three separate transactions to receive cash back there cash back was down at this current time so i asked for a refund. The cashier informed she couldn't do a refund without and id for bubble gum and candy ? couldn't do a refund but i had a receipt and had not left the line yet. she then tried to argue with me when i asked for a manager claiming she was the supervisor ELSA , i asked for corporate number which she refused to give me i just called back during different shift hours and made the exchange with a different employee who didn't ask for id. place is crazy wild and then of course elsa tried to argue back and forth like no mam! not today i politely told her i was no longer having a conversation with her she tried to go back and forth with me on more than one occasion in front of multiple customer and i will no longer shop at cvs
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November 2021 by Tom Landry
Went to the CVS today to pick up a prescription. It was ready sooner than expected and the woman behind the counter was polite and helpful . No surprise , I have nothing but good experiences there everyone has always been very nice .
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September 2021 by jimma bush
Worst service ever continuously on a monthly basis this pharmacy does not care about customers
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August 2021 by bea
This particular Cvs often closes before 10pm..I live close by and have gotten there at as early as 945 and the doors are locked. I just got home from trying to get a gift card with cash, it would have taken 2 min, and I arrived at the door at 950 and it was already locked..I knocked and the young people they have working there just look at you and look away as if you are not there. With no explanation as to why they were closed early, I left pretty irritated. If you say you are OPEN until 10PM..BE OPEN until 10PM, NOT 950, NOT 945..You should lock the door at 10 sharp..they just want to get home early by 15 minutes apparently..which will definately make you lose loyal customers like myself..thank u..