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March 2025 by Mary McMullen
I went in to pick up a prescription yesterday and was told the man in front of me would be the last customer because they were all taking a break. The pharmacy is open all day which means STAFFED all day and I should expect service if it is open! Have your employees stagger their breaks so that there is someone there at all times. I have often missed a break to get a task done. What the hell happened work ethic?????
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October 2024 by Joseph John
Two of your employees followed me out of the store 2 minutes after I paid for my items in the self check out. They sure know how to make a customer feel uncomfortable. Check your camera footage.
10/1/2024 TUES 5:51 am they followed me out there 2 minutes later staring at me. I didnt deserve that. You need to train your employees better.
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May 2024 by Yessenia Rivera-Mendez
one of the best cvs in brockton
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March 2024 by Scott D.
Great prices
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February 2024 by Brian Shaw
Employees were nice. Got what we needed. Saw two people stealing well we were there. Crazy. People suck.
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January 2024 by Sheri Lynn
This picture of the pharmacy line around the corner and down an isle speaks for itself. Poor staffing which is unfair to the employees and the customers. The line barely moves. I highly recommend not using CVS Pharmacy on N. Pearl St. Brockton until they are staffed properly. This is not a reflection on the pharmacy workers. It’s not their fault that companies are greedy and do not want to spend the money to staff their facilities to accommodate the workload.
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January 2024 by Muslim Muslim
The worst CVS I have had an experience. Staff are rude and arrogant. They never explain properly. You talk to them and they can just start looking at their computer, ignore you by doing other order! The worst thing they say different things every time when you come to pick up the meds. I have disabled child and she needs meds, every time when we go there they say it is not ready come tomorrow then you come next day they say “oh insurance did not approve” or “we do not have it now, company did not send us” or “we did not have updated insurance info” Then why you send me back home and telling me it is gonna ready tomorrow! If you have issues with insurance or you don’t have at storage/warehouse whatever, then you have to tell me! But not sending me back home I would find another solution and not wasting days!!! I am not ordering food or clothe or cosmetics whatever! This is my daughters treatment, her health her life. This is keep repeating and I am not gonna ignore that. I will complain. It is ridiculous. The worst the worst place especially STAFFFFF! They should learn how to talk with people and they should know their job better!!!!!
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December 2023 by Steve Hueston
Rude, ignorant, souless pharmacist. Worst experience of my life. A foreign lady treated me like a criminal for trying to pick up my medication. The pharmacist here is a scumbag.
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November 2023 by Nerline Laurore
I don’t know what is going on here but corporate needs to do something about the staffing. It’s clear that the drive thru is being ignored. There aren’t enough people dealing with the customers with complex issues. I just spent over an hour here. Half in the drive thru and then I went inside with my rambunctious 3 year old for another half hour. This is ridiculous. The staff is doing the best they can but they need help asap. In the meantime I will using another location.
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October 2023 by PjW 64
Your pharmacy is getting worse with drive through. Last night 6 car wait left to come back after work tonight. Note window that the wait time at window will be longer because of staffing. Your employees need to learn how to multi task. or close the drive through all together. if you can’t operate it properly then why have itC
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July 2023 by bill raye
It's a pharmacy....
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June 2023 by ASHANTI DABNEYSMALL
If I could give u zero I would the people working here do a awful job. Calling cops because a person wants they money back and then having cops come a put the hands on female swearing and cussing. The store putting old products on the shelf and for those that u can't see or open they want to talk about store policy's no type of accommodaation with an attitude promise y'all won't be working here for much longer.
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June 2023 by Cheryl Lineman Lee
Always has a helpful pharmacy staff. Good selection of other items in the rest.of the store.
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June 2023 by Art Lemieux
The pharmacy is excellent
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February 2023 by Jay Pinto
Another store that is listed as open 24 hours, and is closed when I arrive. All they did was post a paper on the door saying it's closed. Wasted a trip coming here.
