Famous Footwear offers a convenient shopping experience with quick and easy online returns, ensuring customers get refunds promptly. The staff at some locations, like the Braintree store, are patient, helpful, and friendly, providing good assistance and even helping with online order issues. Customers can find the latest styles, especially for toddlers. However, some reviews mention that staff may sometimes seem apathetic and not very helpful when asked questions. Overall, the store is known for its good selection and positive customer service at certain locations.
I wish I can say it's nice, but they don't have big shoes such as All Stars brands. For the New Balance shoes for big is okay but pricey
January 2024
I had to return some shoes that I ordered online and therefore I hadn't tried them on. It was really quick and easy to return the sneakers and have the money back in my account.
January 2024
I had to return some shoes that I ordered online and therefore I hadn't tried them on. It was really quick and easy to return the sneakers and have the money back in my account.
