Finish Line is a sneaker shop known for its friendly and helpful staff who provide excellent customer service. Many customers appreciate the quality service and patience of the employees, especially when helping find the right shoes. However, some reviews mention a limited selection of sneakers and apparel, suggesting that the store could benefit from a better variety of products. While it offers great deals and caters well to families and bargain hunters, it may not be the best option for customers seeking larger sizes or a wide range of styles. Overall, it is a reliable stop for those visiting Westgate Mall.
Tay from Westgate provided quality service. He left a conversation and greeted me as soon as I walked in. He helped with my exchange and also educated me on the product. He was customer focused and quality service doesn't come easy in 2024. He earned this review.
June 2024
Every time I visit this location, it's great customer service, it's just that the selection of sneakers and clothes is weak. I never find anything that I like in here, corporate needs to supply this location with better stuff. I almost always stop by there when I go to Westgate Mall. - SheCallsMeJuvi (YouTuber)
March 2024
The manager was very kind and patient with us. When we were trying to find the right shoe. Customer Service was excellent!