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March 2024 by susan hladik
My son presented to the ER with numbness in his extremities and the ER MDs/staff did an excellent job of diagnosing his condition.However, once he was admitted to the hospital, the care was not the same. He needed a Neurologist and he had to wait for a consultant to visit the hospital. He was seen by the Neurologist only one time during the week he was hospitalized. He was discharged home by Dr. Prakash when he was unable to walk or care for himself. A visit at his Primary Care MD's office resulted in an ambulance ride to South Shore Hospital where he was admitted and subsequently transferred to an acute inpatient rehab hospital where he was able to get the care he needed.
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March 2024 by kenny gordon
Place was horrible. My son fell and split his head open took him to the ER waited 3 hours for them to ask us 3 questions weigh him then send us back to waiting room. Better off calling Doc Mcstuffins.
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March 2024 by Maureen Scott
Waited 7 hours after my husband was hit in the head with a metal pipe. Never got seen.
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March 2024 by J “Dragonclaw” C
Cardiac patient disconnected and no one responded
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March 2024 by Sara Soares
0 starts if I could.
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March 2024 by Norm Belanger
Most consistent experiences are totally bizarre waiting times for service on a slow afternoon for simple blood test results!
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March 2024 by Samyra M
You will die or your symptoms will get worse don’t go here
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March 2024 by Maruthska Jean
The receptionist Kris was very rude and you can tell she do not give a Danm that people are coming with real life emergency. I came with my son who was not feeling good and is also asthmatic. Kris asked for my insurance but I had left it in the car. She expected me to go back in the freezing cold with my 6 years old son to go get the insurance card. I tried explaining to her that his information should be in the system but she kept cutting me off. I told Kris I am not going back in the cold with my son. When she finally asked me for his name and DOB, his informations were there like I tried to explain to her before and kept cutting me off. I reported that to a nurse and the nurse herself said that I am not the only one complaining about Kris behavior and how she is treating the emergency patients. Beyond sad!
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March 2024 by Joshua J
I went there for anxiety thought they would help someone in recovery. They told me to wait for the charge nurse and than told me to wait for a physician . I spent a total of seven hours and they didn’t help me at all . But they periodically checked my blood pressure and temperature to make sure they could bill my insurance. I never came in for those symptoms.Seems like they are real good at treading that thin line of being able to charge your insurance but not helping you for what you actually need.By far the worst hospital in this area.A good chance you might leave in a coffin or worse than how you came in. God forbid. Do yourself and your loved ones a favor and go elsewhere.
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March 2024 by Nikki
I wish I could give NO stars!!!!! This is THE worst hospital! My mom was in a car accident and her blood pressure was 213/118 and they refused to give her ANYTHING for it and sent her home! If anything happens to my mother I WILL be taking legal action and I will be reporting the hospital and doctor who seen her! If you value your life go to newton/Wellsley hospital or another hospital because this one doesn’t care!
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March 2024 by Madeline
Horrible. Have been waiting at the ER for four hours now with my brother who can’t breathe. Don’t waste your time here.
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March 2024 by Yuri de Carvalho Cruz
Very crowded place and slow service.
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March 2024 by Chrissy White
I wish I could give zero stars as well. We were sent to the ER because my mom has severely low iron. Hemoglobin 6.8 and hematocrit is 21.8. The Urgent care doctor faxed her blood results over here so they can see the severity and all they have done so far is bloodwork and an EKG and that was 4 hours ago. They told us that it would be a couple of hours. They post a sign that says there are limited individuals in the waiting area at the same time. What a joke!!! This hospital should be ashamed of themselves. Only reason we are still here is because she needs it badly. Never again...Next time I'll take her out to Boston. Further drive but better hospitals. More organized.
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March 2024 by Sampeur Pierre
The worst hospital ever. If you care about your love one don’t go there. Everything is bad
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March 2024 by Jennymore Alexandre
The worst hospital on earth my mom went there 3 pm they called in at 4 am we’ve waiting the entire time hope yall lose yall jobs and I will go to city hall and put a complaint this unacceptable they talk a lot gossiping they are on their phone they dont care