-
March 2024 by Bret
Thank you H&R block. Shout out to Deb and Henley for helping me with my tax return
-
March 2024 by Elysia Finn
Tanya A West and her Daughter are Awesome. My husband Mr Hill gets his taxes done every year with them and ha e no problems at all. She gives us tips and explain things we may have did wrong and how to correct for the following year. Very happy.
-
March 2023 by Brian Andresen
I have had the worse experience. I was lied to which I hate. I have waited weeks for them to do a relatively simple tax return. I get lip service with a so far inability to handle my tax form which is a simple fix. No confidence in this office.
-
May 2022 by Richard Orlando
unprofessional to say the least got a rookie to sit us down to file he could not comprehend that when we lived in NV there is no state income tax. they made us leave our info for 1 week for a manager to go over after all that she told us she reviewed and we would be getting $3500 refund. They also informed us to file my daughter as a dependent witch I did not see why where she is over 18 but they insisted it is possible. Now The IRS is rejecting my refund and wants me and my wife to pay instead of getting a refund. So instead of receiving $3500 I now have to pay $700. What a joke!!!!!! don't waste your money with these amateurs they are a waste of time and the $300 I paid to have my taxes done.Never Again!!!to top it off they leave this automated lame response to call which I did and they were going to review my taxes and get back to me and I have not heard anything. Unprofessional Amateurs after over 20 years of going to H&R I will never give them the time of day again
-
April 2022 by Terrell Chandler
My tax pro was very nice. He got me my full refund and then some. Only bad experience was the lady named Tanya that worked in the front, extremely rude, I’m vaccinated and no where on the door did it say I needed my mask inside , she almost tried to force me to get a mask, . Can’t have a greeter or w e she is think she’s president
-
March 2022 by Annmarie Mahoney
They have had my taxes for over a week, they called me and left a message to call back , when I called back they had no idea why someone called me or who called me because they never left there name, I went there, no one knew where my taxes where, they told me they would call within 24 hours, they never did , I called them, they told me to call back in anhour, , I called an hour later and they were closed!!!! Im so done with the lack of communication and unprofessionalism!!!
-
March 2022 by Lisa Green
My tax person was very nice
-
February 2022 by Rita Meaden
Your tax person was and is very knowledgeable. I sent my sister Jeanette Long to the Cresent street office. I will recommend this office to all whom ask me where I got my taxes done.
-
August 2021 by George Singh
I had an appointment with one of the tax employee and she never show up???
-
June 2021 by Sharon Foley
Carmen was very informative with my taxes.
-
May 2021 by Elysia Marie Finn
Im Very happy with my experience.
-
May 2021 by Jane B Sforza
Carmen was very personable and did her job quickly
-
May 2021 by WB Smokaveli
Great customer service
-
May 2021 by Michael Bertoni
SHE WAS VERY H&R CARMEN VAZQUEZ
-
April 2021 by MyBABSON
Very poor service, had my taxes for 30 days, and never called me.