Quest Diagnostics
Medical LabsHours:
1 Pearl St Lower Level, Brockton MA 02301 Hours
About Quest Diagnostics
Quest Diagnostics provides essential lab services with a focus on convenience and efficiency. Many customers appreciate the easy appointment scheduling through the app, allowing them to manage their visits with just a few clicks. Check-in is quick, and test results are typically available within 24 hours, often sent directly to the patient's doctor. However, some reviews mention discomfort during the blood-taking process and challenges in verifying lab orders, as the automated phone system lacks personal assistance. The environment can feel impersonal, with limited interaction due to busy staff and a kiosk for check-in. Overall, while Quest Diagnostics is noted for cleanliness and professionalism, some customers feel the experience could be improved with better communication and customer service.
Most Recent Reviews
November 2025
Fast and professional service. So far is one of the best Quest lab I've been
September 2025
The girl Rachel who drew my blood did amazing! She was very attentive and cating
September 2025
The phlebotomist was personal, technically skilled, and efficient. She handled my check in, my blood draw, and check out. I didn't even feel her stick me!
More Comments(28)
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