Self Storage in Brockton, MA

“Thomas was so incredibly helpful and friendly!! He was a pleasure to talk to and converse with, and he was able to help within moments of walking in! I’m super happy.”

“Had a great experience items were safe and managed properly! Special thank you Shermanine very patient, professional, and fun ! Move out was smooth and peaceful as well ! Thank you !”

“Smart storage is the best decision I have made this year. My unit is big, clean & cheaper than most other storages. Customer service was very pleasant. I am very satisfied & I recommend it to everyone. A trial will convince you… Millie”

“I need to say that I don't have a ton of experience with storage unit rentals.. Was my first establishment. ALTHOUGH. I am a freaking decent, and empathetic person with common sense. Meaning-
I don't need storage unit experience to know that Stephanie- the General Manager (don't quote me on title, im writing this a little late tbh should have written a review a while ago)- is absolutely AMAZING. I can't tell you how stressed I was on several occassions, and I'm sure she understood it wasn't AT her, and either way I read people well. She related, and genuinely wanted to help save money where possible and get me the unit that best suited my needs. (as she manages atLEAST two locations that I know of for sure.. One has inside storage, other outside or not temp controlled. I booked the wrong location and again she was extremely helpful and understanding. She helped where she could and that was a common theme going forward working with her. & Thats what it felt like dealing with her- we were working together to solve a problem. Even though obviously, i asked to rent.. responsbility is on me. TBH Got canned and was brokeyy and she was very understanding. I also will say I'd like to think i wasn't taking advantage of her kindness and efforts. I think it's easy in todays economy/just vibes socially generally speaking- most humans just want to do whats expected (bare min) and go home and enjoy the time they have.. Stephanie wasn't messing with that kinda vibe lol. She was always either running around, on the phone, computer, moving and jiving, being the awesome human, manager, super mom (seen her with kids, after hours just to help a worker) JS. she's legit. Give her a raise cause you def got hella more months then you would have, if she hadn't worked there and that's on PERIODT. xoxoxo Hope youre well steph <3!”

“Downsizing to a smaller apartment, these guys were great. Quick, efficient, professional and honest. If I could give more than 5 stars I would. Tim and Wayne were super friendly, and we got my whole apartment moved in less than 3 hours. 10/10 would recommend”

“I don't usually write reviews but I wanted to share my great experience from my recent visit. From when I first walked in Bridgette was absolutely amazing. She was friendly, engaging and knowledgeable. She walked me through the entire process and answered my question before I even asked them. But what really stood out to me is her ability to stay calm under pressure. There was an upset customer who came in while we were discussing options. She calmly excused herself and helped ease the customers frustration quickly. The customer left with a smile. Seeing that level of customer service is very rare in today's world. She must have had a great teacher. So I wanted to take time to acknowledge her great attentive approach and commitment to customer service. I look forward to working with her in the future.”

“Received extremely thorough help and support from Brian with my transfer of units. He was extremely patient, Informative and professional, and made sure my concern was resolved!”