Staples in Brockton, MA, serves the community of small businesses, remote workers, parents, teachers, and students by offering a wide range of services and products that support modern work and learning. The store is known for its helpful associates who go the extra mile to assist customers, such as setting up free next-day shipping when products are out of stock. Customers appreciate the friendly and supportive staff, with some praising associates like Khalid for being informative and supportive. The store provides easy-to-use self-service printing, making tasks straightforward even early in the morning. However, there are occasional issues with customer service, as some customers have experienced misunderstandings or rude behavior from staff. For example, one customer reported a negative experience with a staff member who was impatient and did not listen carefully. Despite this, most reviews highlight a positive environment with staff who are attentive and knowledgeable. Overall, Staples in Brockton is a helpful resource for small businesses and individuals, offering innovative printing, shipping, technology, travel, and recycling services, along with products that meet the needs of today’s working and learning communities.
