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July 2023 by Ramon R.
There's literally no fresh produce. No fresh protein. Only processed and frozen pork and chicken wings, YIKES. This is the most dystopian shit hole excuse of a grocery store I've ever seen. It deserves ZERO stars.
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May 2023 by Robert S.
I was on my way to an event in the area and I had a craving for pork rinds...I stopped at this Walmart and they had a good selection of them....they had national brands as well as their Great Value brand. Their snack section was well stocked and nicely organized. The staff working here are not the most happy nor professional, but that has been the norm at most Walmarts I visit.
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January 2023 by Naveiha M.
if you want to be harassed and accused of stealing, followed throughout the whole store the whole time because you were seeing how something fits and because your not an adult. DON'T bother going.
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December 2022 by Emma T.
If you want to be assaulted verbally harassed and accused of stealing when making a $500 purchase from a poorly managed barely functional establishment then by all means go here. But if you haven't been to this Walmart yet you should be ware of a store associate Nerlande. During my husband and my experience at this store we were called the B word by this pathetic excuse of an employee, and physically assaulted when they pushed carts into our bodies and arms trying to rush us out of the checkout line when we were still scanning and paying. When trying to retrieve fellow members name tags they turned their bodies adjacent to view of their names, and directly ignored all requests for management. Please do not come here if you have a family your planning on keeping safe. This is a very poorly ran environment and I would not recommend any person I care about to be of objection to their abuse on customers.
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November 2022 by Julio G.
I made a online order and when I came to pick it up the order wasn't done yet and the manager Alex gave me a hard time about it. He was acting like he didn't want to work and didn't want to do his job , he supposed to be the manager and he didn't even check if my order was done yet he simply just told me to come back later and gave me an attitude with it. So I canceled my order and took my business elsewhere I will not be shopping at Walmart due to this customer service
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July 2022 by James G.
This has been our Walmart of choice for decades. The store has changed over time; however, it is still the best in our region. That says a good deal as newer Walmart super stores with more options and more space have opened. The food section has the staples and items are fresh and within serving dates. The fruits and vegetables are also fresh and enough to meet our menu. The electronics section has always met my needs, and there are numerous new and older DVDs. There are a number of small businesses in the front; however, I have only used the Dunkin Donuts which was fine. The bathrooms are clean and the staff do an excellent job of removing shopping carts from the parking lot. We have also ordered online and picked up in the store. This went well. The garden center is seasonal and meets one's basic needs. We will return.
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July 2022 by Constance V.
I have been using this Walmart for my food pick up since he beginning of 2022. And have been very pleased with the employees who shop my orders, bring my orders out to my car for non contact delivery. I only had a issue last order with something that was damaged. I wrote my comments in their feedback. And within a few hours store manager Ed for pickup. Called and apologized for the item credited my account immediately. And told me to donate item. And he put on hold same item when I come this week a replacement at no charge. I will continue to use for my food and household supplies. Also the store inside has made major improvements. By moving customer service to the front of he store. And the employees are very accommodating with a smile.
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June 2022 by Kiana M.
NEVVVEEERRRRR AGAIN!!! This has to be the worst Walmart in all of Massachusetts.. they lock EVERYTHING up in cages and then no one working or there to help you... Today was the straw that broke the camels back... NO CUSTOMER SERVICE to return the defective items that was shipped to me from an online order (please note, it was totally damaged by the way the incompetent employee packaged the FRAGILE order)... Went to buy a Polaroid camera and no one was working in ELECTRONICS... Found an employee walking around and asked for assistance only to be told that's not her department... Went to check out on an early Wednesday afternoon and out of 25 registers, only 3 ppl were ringing up customers. The 3 lines were ridiculously LONG!!! FINNAALLLLYYY got to my turn and the lady just turns off her light and leaves... there was a million ppl behind me too, we all looked confused as normally one would inform the customers where the cut off is... We find the team lead to tell her someone just up and walked away and she laughs hysterically... none of the customers found it funny (myself included)... eventually someone comes over and helps us out (as ppl were leaving the line)... she told me she was 'over with today'... I don't blame her, I am beyond over Walmart!! YOU GUYS, either go to another Walmart FAR AWAY from this despicable one or SHOP A TARGET! Today was the absolute last day they will ever get a dime from me!
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September 2021 by Wendy B.
Nothing is ever stocked in this store. You can tell the management has given up on their job. I sincerely hope this place gets torn down and replaced with a target.
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May 2021 by Laura S.
Went into to the Brockton Walmart store to purchase fishing license and BB gun pellets. Had to have an associate paged 3 times and when he arrived he had NO uniform or Walmart ID to let me know he worked there, just a plaid shirt on. He looked like he just rolled right of the streets with his keys in his hands, asking me what do I want!!!! He made it clear I interrupted his break. He was clueless as to what kind of pellets i was asking him for, so I waited on myself and took what I needed. Couldn't get my fishing license because according to him, the machine was down, which I didn't believe for a minute. He was USELESS. Tried calling the store, to complain and they wouldn't even pick up the phone. Worse Walmart EVER!!!
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February 2021 by Nhung C.
This store doesn't accept return if you forget to bring the receipt
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January 2021 by Ashley A.
Saw they had a tv online I've been looking for and they only had two left in stock, went in to pick it up and it came out to $26 more in the store then shown online, showed the man at electronics ringing it up by the name Eugene and he ignorantly rolled his eyes and said they don't have that tv in the store.. which is was the exact tv I literally had on the counter , then I asked for a manager and he went on to tell me that's only the "online price" which didn't make sense because i went to this location for this tv for that price ... funny because after I purchased it showed 1 in stock online which clearly means I bought the other one.. extremely horrible customer service.
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December 2020 by John R.
Awful service from the AP manager to the store manager. Long story short we were looking for a product that there was a limited amount of and the manager (white male glasses) not only brushed us aside (my pregnant wife and I) because he mismanaged his inventory but when my wife was crying from frustration the greater Evelyn asked if we spoke English in which I responded does it look like don't speak English? Evelyn you and your manager can both respectfully suck my d***
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July 2020 by Mary J.
Really hot day, lots of customers, the registers moved quickly and all of the staff was very helpful. The store was clean and all of the customers I saw were wearing masks.
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May 2020 by Jeffrey D.
I was in need of a new phone and had previously been very satisfied with the phones Wal-Mart offered and the service that Straight Talk provides. So this morning after much procrastination I ordered the new Samsung A50 phone and a case for pickup at the Brockton location. I ordered it before I went to work and was extremely happy to see it picked within 15 minutes. I work for another national retailer and work around the corner so I figured I shoot over and grab the phone before I headed home. I noticed that the Wal-Mart App had a neat check-in feature that alerted the store that I was on my way. As I drove in the parking lot looking for the special Customer Pickup Section I realized they didn't have one. Are they the only retailer in America not offering curbside pickup??? I parked my car and walked up to the Customer Service Associate who was monitoring the longest line in the nation. I asked her "where was the line for the customers who already paid for their merchandise?" All I got was "back of the line". There was no way I was waiting in a line that wrapped around an entire Wal-Mart for an item that I had already paid $400 for. I went back to my car and called the store and chose to speak to the Pick up department and was told I had to wait in line. I asked if the Manager would make an exception and was told "No". In this day and age where businesses are struggling to stay afloat I was appalled that Wal-Mart and this Manager as a representative of the company could care less of this $400 sale. Moral to this story is to buy small business whenever you can, sure you'll pay a little more but these business owners are your friends and neighbors who would welcome a $400 sale with open arms!!!