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January 2024 by Aaron G
Got repairs in 2022. Did a good job with a bumper/fender repair for a reasonable price. However, there was one part of the bumper that was supposed to be left dark grey and for whatever reason they just painted over the whole thing in silver. Seems a bit sloppy in my opinion.
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December 2023 by Chu Ling Chen
Great service! Helped us a lot by deep cleaning and repairing our rat-infested car. Maybe a bit pricey but acceptable in Boston!
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November 2023 by Jocelyn Mongillo
I had a wonder experience with Brookline Foreign Motors. They helped me navigate a complicated insurance claim and did a fantastic job on body work and replacing my car starter. Customer service was grade A, couldn’t of asked for any better.. through the whole process. So grateful!Service: Body & Trim
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September 2023 by michelle s.
Customer Beware, Women beware, they should be named Crookline Motors. If I could give 0 stars I would. I took my car for a diagnosis, I was given a call a couple hours later letting me know what the issues were. I was then quoted a rate, which was already over priced but I was in need. I opted to proceed with the repair. I didn't get much follow-up as to when the car would be ready, I called at end of day and no one answered. I called again the next day and was told they had 1 part and another was being ordered. Ok proceed to the 3rd day and at end of day they call me 30 minutes prior to close to say the car is ready. I rush over to get my car and pay. I was handed a bill MUCH higher than what was previously agreed upon. I question why it is so much higher and the man states "the quote I gave didn't include labor" I was completely deceived! Poor business practices are performed at this shop.
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September 2023 by Sam Jacobson
I had a wonderful experience at Brookline Foreign Motors. My windshield wipers were not functioning so I brought my car into the shop. Their team quickly identified a small issue, fixed it on the spot, and did not charge me for the small fix. They were very friendly and kind and I will look forward to returning in the future!
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September 2023 by Lynn Holden
After someone backed into me from a diagonal parking space and badly scraped our right rear fender, my husband and I took our car to a Boston auto body shop that provided a rather steep quote and said they could not repair it for two weeks. My husband then did some research and found Brookline Foreign Motors, which was closer to home and able to start work on it in three days. Khalil was an absolute pleasure to work with and had it all done, as promised, two business days later. He said it would look good as new, and it did. The cost was about half of what the other place was going to charge. We will never again go anywhere else for auto body work.Services: Painting
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September 2023 by Greg L.
My story of car repairing at this shop started with a collision to my car parked and unattended on a street. Since this accident happened in a different city, I drove back to Boston and had it repaired here. Unfortunately, I had a hard time dealing with the insurance company to get an estimate sooner, then the shop owner jumped in and had a ton of calls with them on behalf of me. I finally get my car repaired within one week in stead of a few weeks. The repair job is done perfectly. Without the need to say more, I highly recommend this shop without any hesitation!
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August 2023 by Ashtara M.
Overpriced and not professional. last Year they charge me over $1900 to have a new part to fix my car air-condition. which is broke couple of months later. The other shop I went to recently told me to go check the expiration date if it is still on guarantee. .. this place told me it is already expired of course but the problem is only small problem they can fix it easily and they charge me over $300 for few minutes .fix the problem for half day, then broke again. I feel that I have been deceived twice. Don't trust this dude!
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August 2023 by Noel Brinkley
Huge THANK YOU to Khalil and team for the great work they did on my car. I had an insurance claim and Khalil handled all of the communication with my insurance company and the adjuster. And my car. Wow! It looks brand new. I had some additional work done beyond what my insurance covered and the BFM team did an amazing job! All of the wheels were jacked up and I had a few scratches and dings. All totally gone.
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August 2023 by David Roddy
I'm an out of state driver and had an at-fault accident near Brookline Foreign Motors and Auto Body. My car was towed there and I received exceptional service from Khalil and his employees. My Subaru Crosstrek had serious front axle damage and moderate front door damage. It was restored to mint condition. The job was done quickly and Khalil worked well with my insurance company. I saw the full estimate and am somewhat knowledgeable in that area. It was honest, reasonable, and not padded in anyway. The vehicle was returned ahead of schedule. It was an excellent experience and helped me avoid a potential vacation nightmare. I highly recommend Khalil and his shop.
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July 2023 by Maureen N.
These guys are great!I was hit by another driver this summer. And Brookline Foreign Motors was recommended to my by auto repair shop (TNT in Belmont, who does not do auto body repair). They did a great job and were super courteous. I did need to go back when my horn wasn't working and they fit me right in the next day and took care of it in a reasonable amount of time. But before I left, I was asked if there were any other issues that they should know about and they went over the car thoroughly. Khalil, the point guy, is very courteous. professional and conscientious.
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June 2023 by Phil McMannis
Khalil and the team at Brookline Foreign Motors are great! I've been taking my car here for years and they always do a good job. I had them repair some rust and do some mechanical work and the care came out like new. Definitely go here instead of one of the major national brands.
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May 2023 by scott m.
This post cost me $600 and an aggressive call from this business, so beware! I have literally never left a bad yelp review, but my experience was so poor that I felt it necessary. I am not getting paid to say this, I am actually sacrificing a refund to stand by it. Also, providing this type of feedback certainly me in an uncomfortable position. Instead of taking them up on their telephone offer to reimburse me some (or possibly all) of my $600 bill, it was more important to maintain my feedback and ethics. I don't doubt that others may have had positive experiences and that they know what they are doing as mechanics. But for no other reason than knowing how important it is to have honest insights into a business where trust is paramount and you will likely spend a lot of money, I felt the need to share my unfiltered, unbiased experience. 1 and 5 stars for most reviews, along with their response to my review which attempts to shift blame to the customer, tells me that their strength is not in transparency and customer service, but rather in managing their on-line image. Btw, I do want to commend them of offering me some level of refund.
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March 2023 by Kathy Napalan
Khalil and his crew did a great job on my car that basically was side swiped. It was a mess but they did such excellent work that car looked brand new even got asked by friends if I got a new car. I appreciated their effort and detail. They even removed some paint that I didn’t know how to get off on another part of my car unrelated to the accident but because they care about the detail they cleaned it. It was above and beyond what I expected. Happen to need them again now and am doing it with full trust as they did such a wonderful job last time.
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March 2023 by Daisy Mercedes
This place seriously took amazing care once again with Bumblebee. They always get every job, even major ones done so quickly. Got Bumble and I back reunited and on the road asap. Deff will be going back to have my baby done by summer looking like a 2023 :) Thanks again guys so much and see you soon for some more TLC on Bumble 100%Services: Tires
