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September 2025 by LB
Shirley was a great help! She fixed my sunglasses so they fit snug expertly.
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September 2025 by Roberto Lauro-Priestly
Esha was amazing. Very helpful and knowledgeable. Definitely recommend her. She is awesome.
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September 2025 by Ria Hickey
Shirley, at LensCrafters in Coolidge Corner,
was very thorough and patient with my questions about both my bifocal glasses and the lens I'd like for my sunglasses. She researched my insurance and found that I had coverage! I had no idea! I will recommend LensCrafters to friends & colleagues.
With Gratitude,
Ria Hickey
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September 2025 by Chih-Chun Lin
Shirley is really nice，patience and helpful for the visit！
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September 2025 by Jack Chriszt
Professional, quick, and customer oriented business. I brought in my broken glasses and they fixed them in minutes. If your glasses are broken, I highly recommend coming here for a quick fix!
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September 2025 by Jasmine Le
I went to Lenscrafter Brookline last week to do a frame adjustments. I bought my pair of eye glasses from Asia. I gave the glasses to the Asian lady who sat on the right side of the store. The Asian lady (partial owner) took my glasses and went inside the optical room. There was a dark (island) skin guy (co-owner) was inside the optical room. My pair of glasses was switched by the partial owners in the store with no axis. I got a new prescription from my eye doctor recently. The switched eyeglasses has no axis and the powers are not correct. My original pair of glasses is rectangle and it looks better than the pair that I got from Lenscrafter. My glasses has axis and glasses received is different. I created a short video and the store called the police. One of the Brookline police officers, O’Connor, told me not to shop in the store again on 9/10/2025, 1:37PM. I left the store and went to the Brookline Police Station to file a case. I saw the officer, O’Connor again in the police station. O’Connor told me to call the Lenscrafter manager to discuss the issue. I called the Lenscrafter the next day; spoke to Vhang, store manager, but did not get help. I also called the corporate office, but it is temporary out of service and the number does not work. My number is blocked by Lenscrafter. I emailed the Town of Brookline, the business clerk and told to contact the consumer affairs. Lenscrafter Brookline has great service who switched customers’ products and force the customers not to come again. Jasmine Le 9/10/2025 Wednesday 1:37PM (revised on 9/16/2025 6:40AM)
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September 2025 by Anya G
Maddy and Van awesome team. Very knowledgeable and patient. Thanks to both.
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September 2025 by Caitlin Scheckel
Also was wonderful at helping me with my glasses and helping repair them. Great service!
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September 2025 by Frank Sapienza
Perry pleased with LensCrafters.
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August 2025 by Sarah Davis
Great service and friendly staff - helped me out with adjusting and tightening my sunglasses. Fantastic job - thank you!
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August 2025 by Will Carbone
My glasses frames have been crooked for a few weeks. I came in today and waited less than 10 minutes - the gentleman straightened my frames quickly and free of charge.
A few months ago I also got fitted for contact lenses at this location. The people are friendly and professional. I highly recommend to anyone in the Brighton/Brookline area or folks new to the area.
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August 2025 by Yam
Maddy is really really good. Thanks!
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August 2025 by Kathleen Quinn
They fixed my glasses free of charge within ten minutes! Good experience here :)
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August 2025 by Shruti Sanghavi
Super helpful staff and owner — great service!! Thank you!
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July 2025 by Zhang Xushuai
Perfect
