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April 2024 by Mel Witman
Abdur was amazing - went above and beyond and responded well to my feedback. He knew more than I knew about what my body needed! 10/10 recommend. Thank you, Abdur!
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March 2024 by Emily Miles Terry
I have been going to this Massage Envy for years. They’re amazing the front desk is very efficient and good at booking appointments. The manager is top notch. Helen is an absolute genius at facials. She is a magician. I can’t praise her enough. I don’t know what I would do without her!
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December 2023 by Sofia
Amaaaazing! So thorough, helpful and friendly! Loved every second of it! Will be coming back!
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August 2023 by Boston Irish2009
Great price great massage
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June 2023 by Fabienne SAINT-PREUX
Massage envy brookline is good. I had a facial, the lady was so good. The staff is good
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June 2023 by Fabienne SAINT-PREUX THELEUS
Massage envy brookline is good. I had a facial, the lady was so good. The staff is good
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May 2023 by Noa Dalzell
I would highly advise anyone that is considering booking a massage here to reconsider. I got the monthly massage membership program, so was getting charged every month for a massage credit. However, it is just about impossible to actually book the massage, and when you book, there's a really good chance the massage will be canceled. So, if you're going out if your way at all to make yourself available for this, you're probably going to end up disappointed on the day of because the massage will likely get canceled. This is my third attempt to book a massage for my mom and I, and once again, despite both of us having to take a day off work for this, the massage was canceled with a three-hour heads up. To make matters worse, we were not given a refund, instead we have a credit that we allegedly can use but from my experience, there's incredibly limited availability and then even if you do book, you'll get canceled on. All we asked for is a refund and even that was too much - the policies in place here put customers last.
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December 2022 by Mae Petti
I’ve been coming to this location for 3 years (once and month) and everyone who works at the front desk is always so kind. Helen is the best and super booked so if you can, you should book a facial with her! One of my favorite parts of living in Brookline and I will definitely miss it. Thank you Helen!
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November 2022 by Elias D
I am a big fan of massage envy from my experiences with the chain in both Atlanta and Boston. This location is stellar like the rest! I love Natasha and the front staff crew. I decided to become a member because the costs are extremely reasonable for 1-1.5hr massages. Ample street parking in the area. Masks are worn, but not for customers during the massage. Go become a member! You won't regret it.
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October 2022 by Team DJLive
They canceled my appointment 3 times and kept pushing the time back on my actual birthday when I go every year and tip very well
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August 2022 by Niesh
Helen is simply amazing. She is the reason why I switched locations as she provides the quality care and attention that I need as it pertains to my skincare. Thanks to Helen, I love how my skin looks and is feeling now. It took a long time to get to this point, and I have Helen to thank for this. I highly recommend Helen's services.
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August 2022 by Chau Nguyen
I've been coming here for facials with HELEN for a few years now. She is the best esthetician I've ever had! She makes every minute worth it in the sessions! She takes really good care of my skin and is an extreme professional when it comes to skincare. Her massages are also the best I've had during a facial!Staff is always friendly, previous hiccups I've had - they have been able to resolve. Disclaimer: the scheduling gets booked way out for facials with Helen but it is so worth it!
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July 2022 by Elizabeth Brown Ferguson
I’ve been seeing Helen for facials since 2017 - she is the absolute best! She has transformed my skin and its texture. I used to have tons of skin issues and she has completely balanced out my complexion. I don’t know what I’d do without her!
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July 2022 by P V.
i love coming here. they are so nice at the front desk and always smiling. i love the person who does my massages. her name is kristin and she is so good and just lovely to talk to. and i get my facials by helen. she is so professional. i go back and will go back again and again
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May 2022 by Elleni Moges
I have been going to the ME at 481 Harvard st for several years and seen it going from a decent place to the worst. It was nearly impossible to cancel my membership even after contacting the manager via email. The worst part was I showed up in person to grab a cancellation form and the person said they don’t know where the forms would be kept.Eventually, I had to get my credit card company put a stop on the monthly payments. At this point, I had more than a year worth of credits unused because of Covid.I tried to use up my credits as soon as possible but they must have canceled on me 5 times including one where the therapist was a no show. They said would give me a credit for it and never honor it.Their documentation process is horrible. I have seen this place become one of the most dysfunctional business places I have come across.