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July 2023 by Michael S.
That is very unfair that the latest reviews are 4,5 years old. Since then, at least 2 crews fully rotated. Previous "all-girls" crew was very nice and helpful. They even drove to my home to assist me with opening my business account. Now there is "all-boys" crew, also very helpful.
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February 2023 by Aravind Chinnaraju
Very rude staff - especially Ken. Totally useless.
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September 2022 by Sriranjani S
Manager Ken has such a horrible behavior . Worst experience. He does not even have the slightest of intention to help Customer.I came here to read the comments to see, is it only me or anyone else on my line. I see everyone who gave poor review purely on Ken. Neither does he know to behave with Customer nor to his own staff (I see even this one repeated in another comment).All the good reviews came for this branch came on a same time and mostly paid by Manager Ken.I always have the admiration for Santander Bank. Manager Ken like people are thorn in their flesh.
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August 2022 by Halina
This Santander branch is great. Kenneth and Alizabeth were so friendly and helpful with our banking needs. I wish every trip to a bank would be this easy and I would go out of my way to visit this location in the future.
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May 2022 by Bill Lau
Amazing team - greeted immediately. Manager, Ken, went out of his way to make the experience meaningful. Highly recommend this bank and team to my friends and family. Thank you for being there for your customers - super helpful all around.
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May 2022 by Halina Terajewicz
This Santander branch is great. Kenneth and Alizabeth were so friendly and helpful with our banking needs. I wish every trip to a bank would be this easy and I would go out of my way to visit this location in the future.
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May 2022 by Madeline Fine
Every time I visit the Brookline Village branch I feel welcomed and know my financial needs will be taken care of. Ken has created a professional and warm community in this bank. Having used it for many years I look forward to any more.
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May 2022 by Annmarie Leblanc
Friendly and knowledgeable staff. Ken helped answer a TON of questions I had about finances in general, in a way I could understand. I travel a little further to go to this branch because they make me feel so welcome.
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May 2022 by Roula Kappas
What can I tell you! This is the best bank, the best team, the best branch, the best branch manager!!! This is my 35th year with them. It comes from my heart and my intellect.
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May 2022 by Alexander Lezhen
Very friendly staff, not stressful location, easy for parking. Branch manager is eager to help and very knowledgeable ??????????
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May 2022 by dvrdesign
This global bank has managed to create a community branch in Brookline Village that works beautifully. Friendly, accommodating, knowledgeable, the staff feel like neighbors. I recommend this Brookline Village Branch if you enjoy being treated like a local – even with needs that are global. Young staff treat all without ageism, sexism, and even are pet friendly!
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May 2022 by Kerri O
Great bank, friendly staff, super helpful - going here for years.
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January 2022 by Anthony Clarke
The bank manager should be fired. He was not helpful, extremely rude and very arrogant. Worst experience I've ever had in a bank in my life.
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December 2021 by Glenn Shirley
If I could give this place 0 stars I would. The manager Ken was the worse person in the world, did not help and acted like he didn't even want to try to help me. It also looked like he treated his staff horribly. I love Santander but I will NEVER go to this one again, now I know why there are never any lines there.
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October 2021 by Jesse Proctor
I came in to get a roll of quarters after having recently moved to the area and was denied due to not having an account with Santander. Because of this I chose to open an account with a bank that gave me quarters when I didn't have an account
