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September 2023 by Matt Lucido
Sales are deceptive, for some reason their “additional 40% off all sales items” promotion doesn’t apply to items that are on sale. Make it make sense!Staff were nice though
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December 2022 by Bianca Galvao Beaubien
Just to say how rude and rude the manager of this store is. I bought 16 mugs online to give away and forgot to include the gift packaging in my order. I drove 1 hour to get to this store to BUY the bags with the store's logo and the MANAGER barely looked at me and told the employee that she couldn't give me or sell the bags. I thought it was horrible how am I going to give a gift wanting to have the packaging of the store and brand and a manager refuses to give the bag with the BRAND logo ??? I've never seen that in my life. She was very rude in not even saying a word to me as a customer.
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June 2022 by Mahshid Mirghassemi
Drove a long way to get to the nearest Anthropologie store in Burlington Massachusetts . I had some items to return and one for exchange . The store manager had such an attitude.She told me all of the items that I bought online are final sale .I brought them back. I contacted Anthropologie customer service turned out they’re all returnable . just wasted time and money to get to the store and now I have to pay for the shipping of the items back .Disappointed ?
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May 2022 by Bea Gareau
It smelled HORRIBLE in here. I couldn't stay long enough to pick out anything. Imagine your least favorite perfume, 10x stronger. It was that bad. I'm sure the clothes were cute but the scent ruined everything. For Christ's sake choose a new air freshener.
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March 2022 by Karen 2.
i don't rly care for this store. i feel like it's trying too hard to be trendy/hipster when it's not genuine. everything is waAaaaay too overpriced for what you're getting imo.
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March 2022 by Bella J.
i don't rly care for this store. i feel like it's trying too hard to be trendy/hipster when it's not genuine. everything is waAaaaay too overpriced for what you're getting imo.
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March 2022 by ishtar0077
It was nice shopping experience. Everyone there was friendly and the store is clean and organized.
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October 2021 by Alycia M
Went in to shop today at 7:15pm. I had some great things picked out, but then I was told the fitting room is closed for the rest of the night. How does it make sense for a store to be open, but close the fitting room is closed ahead of time? I would have probably bought everything I I picked out, but definitely not without trying on first!
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October 2021 by Merrill Roth
Have always had great experiences with the people that work here
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October 2021 by Chris Karl
It's been a while I was in a Anthropologie store but at least this one appeared to be much more main stream. Except for the decor and display, many of the items sold did not remind me of the Anthropology I used to know a couple of years back. My first impression was that they might want to appeal to a broader customer base. It is worth to stop by and have a look nevertheless.
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September 2021 by Jennie C.
This review is not about the Burlington, MA in particular- it's about overall customer service at Anthropologie. When you call customer service, you are treated like they are doing you a favor even speaking with you. I have had reps actually SIGH- like I was disturbing their finger nail polish application. Their attitude is horrid. For example-I received an item WITH A GIGANTIC HOLE in it. WHY would they even send it to me!? Did they think I wouldn't notice it!?! I was assured they would send me a replacement within 48 hours-well it is well past 48 hours and it hasn't even been shipped yet- AND THEY DON'T CARE. I got a lame 'O....sorry.....there is nothing I can do. So you will just have to wait..." SERIOUSLY??? They send me a ripped up top and they brush it off!? I got the impression they get these calls ALL THE TIME. PATHETIC SERVICE. In-store at the Burlington Mall is better- but far from stellar. I have friends who refuse to even shop here anymore- who can blame them?!
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May 2021 by Isabel Alder
Great selection & unique styles in this clothing & home goods store. The prices are a bit high but there is almost always a good selection of clothes & home decorative items on sale.Definitely worth a visit when visiting the Burlington Mall.?
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March 2021 by Carla Joseph
I call this locations my home store..one 1/2 mile away but this is by far the best. The sales help goes above and beyond to make you happy ? ❤
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December 2020 by Marialycia Montanez
Went in to shop today at 7:15pm. I had some great things picked out, but then I was told the fitting room is closed for the rest of the night. How does it make sense for a store to be open, but close the fitting room is closed ahead of time? I would have probably bought everything I I picked out, but definitely not without trying on first!
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December 2020 by carol castillo
Stopped by here this afternoon. If you like being ignored this is the store for you. I will never return to this location.