The Aveda Store offers vegan, high-performance hair, skin, and body formulas with a strong commitment to sustainability and being cruelty-free. Customer experiences at the retail location vary. Some reviews express significant frustration, noting feelings of being cheated by not receiving fair samples or promotions compared to online offers, and past incidents of incorrect product recommendations. Other customers love the place and all its earth-friendly products, highly recommending them. Positive experiences highlight appreciative and engaged staff who take time to provide personalized service and help resolve account issues. The business is recognized for its ethical standards as a Leaping Bunny approved and certified B Corporation.
Love this place and all their products. They're so earth friendly as well. If you haven't tried their tea you really should. I swear I'm addicted to it.
December 2022
I was SO appreciative of both Patricia and Gabby today when I shopped at Aveda! Patricia took time with me and turned me on to some new products for my hair type, and they both helped out when there was a problem with my account! Great to see such engaged folks working hard! Thank you both! Happy holidays, Laila Moore Niles
September 2021
Staff were nice, friendly and helpful. I’ll be definitely back for more shopping.