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February 2022 by Lori M.
From the moment we walked into the store, Team B+D was amazing. Awesome design support, total pro measurement, and flawless installation. We cannot be happier. They transformed our room! We are onto our next floor project and WILL BE BACK to team B&D Carpet.
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December 2021 by Sabesh K.
We are doing carpets and kitchen flooring with B&D. Thus far, carpets in the main living room and kitchen flooring is done. Both Bob and Debbie were very helpful in us selecting the flooring (we visited many times) and carpets. We then asked them to do back splash and kick boards in the kitchen (Dwight was fantastic). They really helped us with all this despite some last minute addition to our requests. Carpet, kitchen flooring, back splash and kickboards are really great. Always on time and great customer service. We are still waiting for the rest of the house carpet which is pending but I am sure it will be great. Their prices are competitive with Lowes and Home Depot but we are glad to go to small companies like this for our needs.
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August 2021 by Dorothh D.
We ordered a stair carpet in May. We spoke with this business several times regarding the difficulty they were having finding an installer. we agreed to wait until September. Never once were we told that we neededto prepay before they ordered the carpet. There is a spot on the invoice that says "prepaid". We thought we were doing them a favor waiting all these months. Now we find they never ordered our carpet. Unbelievably bad customer service.
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July 2021 by Jan K.
Our most recent experience with B and D Carpet was this past month replacing the entire upstairs carpeting in our home. (Approximately 2200 square feet.) We also installed Armstrong vinyl over an existing tiled bathroom floor. The results were fantastic. Although they had scheduled us for two days for the carpet alone, they were done with it in one. Four large bedrooms, large landing and hallway and an office. Including moving all furniture. I was amazed at how quickly they had it all done and it looks beautiful. The bathroom floor has such an updated look now with longer, bigger pattern offset by a third and no grout. It is just beautiful! Whether its tile, vinyl, or carpet, your best choice is B and D.
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July 2021 by Jan K.
We have been loyal customers of B and D Carpet for over 25 years now. They never disappoint. After having tile installed in my first Burlington home by a different company, and being very unhappy with the results, I tried B and D for carpet and tile in our next home. What an outstanding job. They are so professional and so knowledgeable. Our third home in Burlington has required both carpeting and tile, including a large walk in shower with columns, and a gas fireplace surround - not to mention flooring. When we had a professional contractor redo our master bath, I refused to use his tile installer and insisted on B and D coming in just for the tile install. No way was I going to trust that job to anyone else. It looks so beautiful. Our most recent experience was this past month replacing the entire upstairs carpeting in our home. (Approximately 2200 square feet.) They scheduled us for two days but only needed one. Four large bedrooms, large landing and hallway and an office. Including moving all furniture. I was amazed at how quickly they had it all done and it looks beautiful. Whether its tile, vinyl, or carpet, your best choice is B and D.
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December 2020 by Delilah A.
After going to 4 different carpet companies I ended up going to B&D carpets. They managed to offer me the same carpet at Rose Carpets for 1/2 the price. They were very helpful and I loved the lady who helped me. They came and measured, installed and provided a good customer service experience in 2 weeks. I will be going back to them when we need the 3rd floor done. I would highly recommend - the owners are involved and care.
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February 2020 by
Job was well done. One area where there was a small bubble in the rug, near a seam they suggested I should not do.
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January 2020 by Bob R.
We are very Happy with our New floor and Carpet . Over The Holidays Everyone that came over to visit were very Impressed . Great Staff and Installers . I Highly Recommend B & D Carpet and Flooring
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August 2019 by Christopher M.
Best Carpet and Flooring place around. Family owned, friendly, and the work is spectacular.
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June 2019 by Todd G.
Recently, I had 2 rooms, closets and a connecting hallway re-carpeted with a premium Shaw's carpet. The men from B & D Carpets and Flooring who installed the carpet (Clayton and brother) did an expert installation...I was extremely pleased. Also, Debbie G who works in the Office is a pleasure to deal with - she is very responsive and helpful. I highly recommend B & D House of Carpets and Flooring and looking forward to hiring them again for my second floor, flooring project. They have a great showroom too!
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June 2019 by
Bob was lovely to deal with, and all of the professionals at B&D made the experience smooth and pleasant. We got a general idea of pricing in the store, and were given options for less expensive, but still high quality finishes in order to make the project work within our budget. Bob came to the house to see the space and take measurements, in order to give a more exact quote. When the project had to be delayed due to issues on our end, they simply said to let them know when we would be able to get started and they would reschedule for a time that worked for us. The team arrived on time, explained and updated the process clearly, and were able to do the work in the timeframe specified.
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June 2019 by
Excellent work was performed at my home. The man who came to measure was on time, knowledgeable and so helpful. The carpet installers did great work. I got beautiful, durable carpet for an excellent price point, and I would highly recommend B and D Carpets for both their great service and value.
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September 2018 by Jeffrey T.
From the beginning I felt very comfortable with B&D. Family Run, not too big, but certainly not that small either. Very nice and expansive showroom and their entire sales staff was very knowledgeable, patient, and helpful, Their estimated time frame from order to install went exactly as planned, no surprises, no delays, no disappointments. From start to finish this B&D gets 5 stars!! Jeff Ipswich Ma
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June 2018 by Cheryl M.
First time there. I stopped by to look for carpeting and also some tile. The store was empty of customers when I arrived. A clerk pointed me towards the type of carpet I was looking for and told me to look around. Although I told her the colors and style I was looking for, she didn't stay to offer any suggestions and left me alone. Two other customers came while I was there and she gave them lots of attention. I couldn't even get her attention to get samples so I left. Really don't want to do business with them if they don't value a customer coming in alone to shop. Very disappointed with the level of customer service and the selection was not as good as other stores I have visited. I won't go back.
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May 2018 by
My wife, I and daughter removed everything from the basement into the adjoining garage with the exception of empty heavy furniture and cabinets. The installer moved these items around himself. The job required laying down a leveling compound to smooth the surface in one room that took about one half a day. Overall the job took a total of two days to install about 500 square feet of flooring. The installer cleaned up and replaced the heavy items in the original locations. He did a great job and was very friendly.
