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April 2024 by KVW Art
Oh my gosh Shane was amazing and did the entire experience! He made my daughter’s birthday so magical! This is the first time someone really went above and beyond. He did the whole heart ceremony, the bath time for the bear, and helped my daughter dress her bear. He was also extremely kind, we didn’t feel rushed at all which was so nice. Reminded me of when I was a kid and the magic was there.
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March 2024 by Celeste McGinty
I love coming here to build a bear. I had such a great time visiting your shop with my boyfriend. It was such a cool experience. It made me feel like a kid again.
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March 2024 by Kerrie Bradley
The workers at Build a Bear gave my daughter such a special experience yesterday! She was celebrating her 4th birthday with two friends and they made it so fun and special for them. They gave my daughter a sticker and crown as well as let her ring the birthday bell and sang to her. Linds was so good with the kids and really made it an amazing experience!
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June 2023 by Kristina M.
Staff was very helpful, upbeat, and kind despite some customers being inpatient. Definitely recommend especially for Sanrio fans.
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April 2023 by Saral Shrestha
Nice place, $60 and above per child for a decent customized bear.
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March 2023 by Jenn Brown
I went here with my boyfriend who was visiting from Canada, neither of us had been to a build a bear before and the staff walked us through the experience the whole time. They were so insanely helpful and kind despite our awkwardness haha.
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March 2023 by Shana Waterhouse
Went there for pay your kids age on your child's birthday month and first trip to build a bear he loved it so much we walked out with 2 more ? the guy working rocked and helped every step of the way
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March 2023 by Brittney Walley
The closing team from tonight (2/36) was extremely caring, patient, empathetic, and professional.
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September 2022 by Daniel Lu
Excellent staff service, but I am curious how does this place stay in business. Accessories are very expensive, and the stuffed animals are very average. The gem of the store are the employees, they really do a good job selling the product.
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September 2022 by Ash Bee
honestly nothing nice to say unfortunately. i’m grown but i went with my two young cousins and the staff members couldn’t have cared less to be enthusiastic or caring. they were unhelpful and need a manager or someone alike to go there and take authority.
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September 2022 by Louise Rideout
We went the other day for the first time.The Bear staff at Burlington were fantastic!!!They were extremely helpful, patient with the children and made the experience a joy!!!I can't wait to go back???
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April 2022 by J G.
Anytime we go in we get smiley faces and always helpful. I can't say anything ever negatively on any visit over the years. Will go back of course.
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March 2022 by Franscheska Eliza
Great customer service and very attentive to children, making them feel good about their experience.
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March 2022 by Susan Zangari
Took my granddaughter for her first time.She had a ball 3 years old.
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February 2022 by Raquel's Take
Always a great way to celebrate and add a new furry to the collection