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November 2023 by Danielle Sampson
Upon entering the staff(manager) was warm and kind. showed me the space I rented. Let me know if there were any issues (at the time lift was down) informative and patient. I look forward to doing business at Extra Space Storage
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November 2023 by Steven Valente
I rented from ther and I moved out right after they billed me and they would not refund me the money I paid for the upcoming month. It’s over $100 dollars. There were never and cats available I had to carry everything most of the time. Be careful here!!!!
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November 2023 by Kevin D'Silva
I am extremely happy renting out a storage unit here. Mark was extremely polite and patient, taking the time to make sure I understood all the terms and happily answering all of my questions. I highly recommend!
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October 2023 by Ash C.
I don't know where all of these 5 star reviews are coming from, but this is one of the worst storage facilities I have used over the years in Massachusetts. For starters, the unit I rented was supposed to be "climate controlled", but it was always hot/humid inside. There was no air conditioning that I noticed. Also, tons of insects all over the stairs, floors, and inside my unit. I sprayed RAID and then saw tons of dead insects inside my unit next time I went back! Not to mention, rodent (mouse) droppings all over my belongings. I let the manager know, and he basically just shrugged and said "OK." Also, one time, I came here on a Sunday and the front gate was stuck open... I tried calling the management to report it, but no one answered. I was concerned for the safety of mine and others' belongings. I rented here for a year and then promptly left when my contract was up. The only upside of this facility is that it was affordable. But, I do not recommend it.
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October 2023 by Laurie McCoy
The employees were very professional and accommodating. I needed to switch my unit to a larger one and the change was seamless. The storage units and grounds are clean and feel very safe coming and going. Thank you!
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October 2023 by Boston Lipstick Lady
Easy to access your unit when needed, friendly staff and reasonable prices. Property and units are well maintained. Elevators and carts available if needed.
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October 2023 by Ann Assarsson
Extra Space Storage has been excellent- from communication with the manager, to the cleanliness and layout of the units- everything has been a pleasant and smooth experience! Highly recommend!
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October 2023 by Bianca Rivera
great storage conditions. access in and out of the facility was very smooth. move out process was so easy as well!
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September 2023 by Vlad Andersen
Great experiance here, I was able to store my motorcycle for a short period during a move. They have good hours and let you come and go as you please. Mark, an employee, was especially helpful.
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September 2023 by Anas elalami
Really appreciate all the help Mark (at the Burlington location) has done for me to store my car, highly recommend doing business here!
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August 2023 by Chris Flint
Mark was very helpful with our rental. Clean units. Easy access.
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June 2023 by Amanda Waller
Mark is so accommodating when moving in and out. This whole experience was seamless. Affordable, clean and dry temperature controlled unit. Stored my things for a year and they’re in top notch condition!
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April 2023 by Patricinha rockeira
everything was easy to navigate, both renting and finishing the rent, staff was very friendly and attentive. Very good experience
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February 2023 by Katragadda Ravindra
Great storage. Had a really good time experience. The storage manager Mark was really helpful. I would definitely recommend this
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January 2023 by Taeya Ngo
Everyone I spoke to was very nice and helpful. They seemed keen on finding me the best price for my needs and timeframe. The wheeler st location looks nice and clean. Easy to get into and exit. The woman who I spoke with on the phone the day I signed up was extremely nice. Basel and Wayne we’re both great as well.
