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January 2024 by Tania
Really like this pet clinic that was recommended to us for our new puppy. The staff is very friendly and our pup’s vet, Dr. Bernardini is wonderful. We’re very glad we chose this hospital from all the other options available.
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December 2023 by Mary Dineen
I can’t say enough about how kind and professional I found the doctors and staff. Highly recommended and appreciated.
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December 2023 by Hannah Hertzel
I’m so grateful that I’m able to bring my dog to see Dr. Bernardini. Not only is she a phenomenal doctor, but she is also so good with the animals! She got right on the floor to sit with my dog, and he clearly felt very safe with her. She took the time to explain everything to me and made sure that she answered all of my questions. I had my parents bring their pets to see her as well, and they were so happy with the experience. Additionally, everyone who works here was so friendly and efficient.
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August 2023 by Cicy w. Lu
My cat has been going to this place for couple of years. The doctors in there are amazing, they provided clear and simple directions and informations to the pet owner. Even they take the pet to the back for procedures, I fully trust the doctors at here. However for this year’s visit, the nurse(with red hair, glasses, tall and slim, with tattoos, she was wear a red scrub that day) who is doing the nurse initial assessment of my cat, she is just RUDE, impatient and not helpful at all. I was uncomfortable at the beginning, until I met the doctor. My family and I we love this vet, is sad to see the recent reviews online are not that good. Unsure if I will continue to take my cat here?
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July 2023 by Robert Ross
They've done my dog well so far.
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June 2023 by Nadia Pilla
I've been coming here for over 1.5 years and similar to other clients, used to love this vet hospital. Since the beginning of the year, they have been completely uncaring, not collaborative, and truly show that "we don't care" attitude.I called today to try to get my dog checked out because of an eye infection and they earliest I could be brought in was a week. They recommended I visit an urgent care, what a joke. Also, the vet deemed it as "not urgent." I think they just don't have time today to see him.I've had three times where my dog was sick and all three times was told to visit an urgent care and pay hundreds and thousands of dollars for a simple ear infection, stomach bug, and now eye infection. What is the point of having a vet if they can't see him when he's sick? Well, I asked then this question and was told it was a staffing issue. This vet hospital didn't even have the audacity to email their clients when the vet left. I found out our vet was leaving from a pop up screen on their website.Moral of the story, I am already searching for a new vet and cannot wait to be done with this vet hospital. Stay far, far away from this place and do not bring your pets here.
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April 2023 by Jill Bates
Very professional, empathized with my concerns regarding my dog. Quick, organized, fast service. Highly recommend
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March 2023 by Dawn Cugno
I've been going here for over a year, loved the staff, so caring and competent. I went yesterday, they have changed hands and are completely incompetent. I will NEVER bring one of my pets there ever again. I didn't even want to give a one star review but they make you pick a star or you can't write a review. Don't waste your time or money at this Hospital, your pet will thank you.
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January 2023 by Jerry Dai
I used to love this vet clinic and have been going there for 3 years since we moved to town. Recently it changed owner, bringing in their "don't care" attitude. Stay away from it! There are plenty of much better options around us who care about your pets.
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October 2022 by Susan Cronin
Had such a great experience here last week with my dog. We are new to this practice, and I was very impressed with how they treated him. The vet, I’m sorry I forget her name, was so friendly and knowledgeable. My 16 pound Jack russell needed to be held down and they actually had 2 other techs come in. They were great, and so patient. Such a great experience! Highly recommend!
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June 2022 by Delores Perez
The staff are very friendly and generous with the treats, I appreciate the follow up and the reminders, finally the online service for supplies is easy to use and fast shipping. Thoroughly recommended.
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June 2022 by Mandy F.
Started with Dr. Meade because he was highly recommended. After he left, the staff dwindled to two vets. Then there was only one left (as of March, 2022). The quality of care seemed fine, although I have nothing to compare it to. Vet techs and phone staff are great, but the difficulty of getting an appointment or seeing a vet in person leads me to give this negative review. I hope they can get their act together.
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May 2022 by EMMANUEL VARGAS FRANCO
All the doctors, techs, and staff are nice and helpful and actually care about the animals. They don’t push unnecessary testing or medication, and will work with your schedule as much as possible.
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March 2022 by Neda Nazemifard
We have been going to this place for the last four years and they were great when Dr Meade was around. He has retired and since then the place is not the same. Even after the town of Burlington lifted all the Covid restrictions, they still do not let you accompany your pet inside even with mask on. As a result, you just get a rushed and hasty outdoor conversation with them outside in cold/rain/snow about your pet condition. This was understandable during pandemic but extending it to now is just poor management.
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January 2022 by Christina Priest
This is a very caring and compassionate clinic. Since Dr. Meade retired, he lefr his clinic in wonderful hands especially Dr. Gardiner who has been helping me with my 'old man' Ben. Thank you for all you do! God Bless You.
