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January 2023 by Ari B
Big fan of CSB very responsive and helpful when there was fraudulent activity on my card
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December 2022 by Real talk MB
Big fan of CSB very responsive and helpful when there was fraudulent activity on my card
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January 2022 by nital patel
Really poor customer service overall at this branch. Bedford was much, much better, with friendly and knowledgeable staff. I will make the effort to not use this branch, even though it's a more convenient location. The VP Senior Branch Manager was extremely rude at this Burlington branch location. Overall I don't want to go into banks anyway, especially when the experience is unfriendly and awkward like it has been here.
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August 2020 by Violetta Semenova
I always get everything done in a timely manner. Staff is knowledgeable and friendly. Just opened a business account and had a great experience also. I recommend this location and this bank in general!
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March 2020 by JrBoy-YT
Bad service!!! THE EMPLOYER FROM THAT BRANCH CLOSE THE DOOR on my face this last Friday and told me If I’m a customer from that bank I should use my card to open the door and use the atm because his already closing the bank,but it was only 4:55pm. I been going to that branch for years now and they always close the door and the bank exactly AT 5 pm. I’m very disappointed with the customer service that I had this past Friday and on Monday going to close my account for sure.
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March 2020 by Gabriel De Souza Breda
Service is bad I’m ther 4:56 and the guy working there not let in and close the door on my face and the other costume I’m going Friday to deposit money on my account and the to this to me bad service not open account on this place gol to other banks..
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October 2019 by Dennis Paul
I would like to say that the Burlington branch of Cambridge Savings Bank, they deserved a 5 STARS!
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June 2017 by Judy M.
I've had Bank of America for several years n never received this sort of treatment. If anything, they're horrible! CSB, however, really make u feel like you're their only customer. Times are really tough n I needed some assistance and Matt not only called me after hours, but resolved my issue promptly. I also got an email prior from Scott H. confirming they received my request and stated that I would be contacted. They kept their word every step of the way, to my surprise. This is real customer service. Thank you so much guys!
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January 2017 by Allison
They are all so nice and friendly.