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March 2024 by wisal khattak
Dr. Mary Kim was incredibly professional, addressing all my concerns regarding my eye health with clarity and expertise. I wholeheartedly recommend her services to anyone in need of an eye examination.
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March 2024 by Barbara Mantere
This is the second time I brought my son here for frames. In the fall we were new to the world of glasses and they were wonderful at fitting him and helping us figure out what frames for his script etc. this last trip was to get sports frames for the spring. We were greeted with the same friendly faces. Both reps were helpful, knowledgeable and made it such an easy process. I felt that we were Well taken care of and my son cant wait to try these news frames out!
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December 2023 by Mark Marinelli
Great and considerate service from Darren in Burlington. Truly cares about customer satisfaction. Thx Darren
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December 2023 by PAUL GREENE
The technician repaired both pairs of my wife’s glasses that had come loose.Great service no charge because we bought them at For Eyes.We highly recommend them.
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October 2023 by Rosalyn Minassian
Highly recommend For Eyes products and selection, great value and outstanding customer service by Peace. Thank YOU!
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October 2023 by Michael Webster
Was able to schedule a last minute appointment for contacts. Dr. Kim is excellent, by far one of the most professional interactions I’ve had in visiting an optometrist in a long time. She handled the visit efficiently, with care and made it a breeze.This location is extremely lucky to have Dr. Kim on their team.
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October 2023 by Steph H
So I’ve been to this location 4 times and called them once.The first visit was to get my new prescription. The woman at the desk was on FaceTime with someone the whole time, talking away about nothing in particular. I felt like I was viewed as annoying for even being there, even though I had an appointment. The guy working on the floor was fine, albeit a bit irritated in general. At me? At the FaceTime lady? I am not sure. I didn’t feel welcome. The eye doctor herself was really fantastic though. I felt like she really did a great job narrowing down my prescription, making new suggestions for contacts when I voiced concerns about my previous brand. I did purchase glasses, which was a fine interaction, they weren’t particularly well priced but I didn’t want to go somewhere else at that time. I left feeling like the eye doctor saved my opinion of the business that day.The second time I came in it was just to get my new glasses, nothing unusual except a bit of chaos while looking through the glasses in the back.The third time I came in an hour or so after they opened. I needed to have my glasses adjusted bc they bent out of place slightly. I was told the front desk person was late and the person available to fix my glasses had to finish a phone call before helping me. He did help me, but was clearly flustered.The last time I went in was just for a contact fitting, which was again with the doctor and I left feeling good.The phone call to them was to ask about an estimate for ordering my contacts through them. I was told their system was down and they would have to call me back in an hour, and they took all of my info for insurance. The person on the phone was different than anyone else I have spoken to and seemed really harried. They never called me back.Idk. This place seems really poorly managed. The doctor is great but dealing with all of the issues is just kind of a turn off. You want to feel like you have a competent care team but instead you just have a handful of people who really don’t seem invested. I would bet the chaos comes from the top down, after reading other reviews.
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August 2023 by Karen Zekanovic
I had a wonderful experience with Peace - she was pleasant, helpful, and fun to work with! Thanks for all of your help, and I will be back again!
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August 2023 by Ruth T.
Glasses well made, prescription correct. Good price and in my network. I recommend this company.
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June 2023 by Sharon
I am praying I do not have to update this review. My experience was great. I had DR Mary Kim. She was great. I will definitely see her again. The staff is super helpful. Especially Peace. Now my dilemma. It is very hard to find glasses that you like when you are blind as a bat and cannot see what they look like on. One pair I bought look awful on me. The receipt says I have 30 days to return them. That is my plan. I am praying there are no issues. If I can get a different pair, this is going to be my go to place from now on. Had no problem returning my glasses. This is going to be my new eyelashes place. Not one complaint from me.
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April 2023 by Andrea Morris
I took my daughter and husband in for glasses at almost closing time and the staff members at this location were phenomenal. So helpful … I love this location. I wish I could give the staff 10 stars.
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April 2023 by Maryanne Sherburne
Great experience! Very appreciative of the expertise of Yoanna. I will certainly be back!
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March 2023 by Paul
Great experience getting eye exams, contacts, and glasses over the past several years! Dr Kim and Yoanna are both very helpful. The store is often busy and understaffed.
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March 2023 by Julia Brutto
Suzanne was super sweet with my four year old and very helpful for us both getting our new glasses! She worked with us to find the right solution for pricing too. Definitely recommend.
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February 2023 by Paula Caico
I LOVE for eyes in Burlington, MA.It is my place to go. Outstanding costumer service, excellent prices and fashion designers.Jameel is the person to go for. He stayed after ours just to help me and my daughter. He was above and beyond.
