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February 2024 by Joseph Panico
I had an oil change. Dealing with Chris in the service department is always a great experience. He keeps you informed and goes beyond the call of duty for the customer.Service: Oil change
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February 2024 by Peter Rowley
June was very helpful!
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February 2024 by Joyce Mcgillvray
Excellent customer service, ease in making appointment, and fast and efficient oil change.Service: Oil change
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February 2024 by Mary Beth Burke
Michael was so helpful and so prompt! He's the best!Services: Tire rotations
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February 2024 by orchard84
The service department at Burlington. Honda has always been great. They are very accommodating. Ashley was very good and accommodating
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February 2024 by Sandy Wertz
Always good service!thanks ?Chris takes good care of me!Service: Vehicle Inspection
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February 2024 by Wendy Lerman
They were very shorthanded the day I was serviced but they still managed to get it done in a timely manner.
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February 2024 by Anne Wagner
Always receive excellent service at Herb Chambers Honda of Burlington. My service advisor, June Fraser, is very knowledgeable and courteous. She constantly kept me informed of the status of service for my car. She is a gem! The dealership has a very pleasant waiting area that is well stocked with snacks and drinks. The wait time for my car was under an hour. The employees that I have dealt with are very positive and seem to enjoy being part of the Herb Chambers team. I recommend this dealership without reservation for both sales and service.
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February 2024 by Vicki L.
Had a great experience with Michael P. at Herb Chambers Service Center in Burlington. He gave excellent service. he was professional, transparent, helpful and quick.
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February 2024 by Colleen Green
Great service, helpful staff in the service dept. I appreciated Michael letting me know the status of my oil change and if anything else was needed and coming to the waiting area to let me know when my car was ready. I do like you can now book oil change appointments but having to wait an hour with an apt seems a little much.
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February 2024 by Inna Babasiyeva
Brought my car in for a bunch of things and Michael was helping me with my car. He went above and beyond! I thought I had to spend over $1000 on my car but Michael was kind enough to look into my account and let me know I have extended warranty! Made my day! Thank you, thank you!
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February 2024 by Karen Turner
I received good customer service when I took my Lincoln MKZ in to have the leaks on the new tires checked out. HC Honda of Burlington fixed the problem.
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February 2024 by Mikey M.
Take your car anywhere else but here for service! I had a very unpleasant experience with their service staff two years ago where a representative, June, was just so rude from the moment we started talking. Years later I reluctantly returned because they said a service would be covered under warranty after looking at paperwork for my vehicle and I thought maybe that rep would be gone by now. I show up the next day as directed only for the service department to backpedal, telling me the work would not be under warranty. When I understandably asked for the reason they only tried to belittle and patronize me, laughing at me saying I couldn't understand them when they were saying my car never even had a warranty even though it was bought as a Certified Pre Owned vehicle. Even if the work was done for free I would never come back to a business where employees feel empowered to be so rude to customers. Avoid at all costs.
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February 2024 by Daniel Verrengia
Ashley was great . She was helpful, courteous, and professional.
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February 2024 by Peter Kean
Chris is great to work with in Service. Always pleasant and always very helpful!
