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January 2024 by David
Had a great experience picking out a vehicle to lease with the help of Micheal. He was very helpful got to the point and didn’t try to over sell any of the extras. He gave me all the information, listened to what my wants for the vehicle and the price and delivered on a great vehicle.
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January 2024 by K Z
I hate car shopping...period. Yet, every time I've worked with the folks at Herb Chambers Honda of Burlington MA, the process has been quick, easy, and virtually painless. This last time was no exception. Amy Ferreira was helpful and kind. Frank Madden, our sales guru, took the time to listen to what we wanted (and didn't want) and, together with Chris, the Finance Manager, made us an offer we could not refuse...no really, it was that good. We met with the team on Wed evening, and, by Friday afternoon, we had a shiny, inspected, and ready to go new car at a price that worked for us. Yes, I still hate car shopping but, if I'm going to do it, it will be here. Thanks again!
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January 2024 by Brett Ward
My review is a little delayed but worth making sure it was added! We received the best information and support from Ashley Sullivan in October for our Honda Passport and we are thrilled with the results and our experience.Ashley went above and beyond to be helpful and communicate with us as the issue was uncovered. Due to her and her teams diligence and extra effort, they were able to find the issue with the mud cemented onto our wheels and get us back on the road quickly.Thank you again to Ashely and the team, we will be back when we need our next Honda or any other service!
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January 2024 by Jaimee Lynn
All involved today were fantastic! George listened to my needs and wants and connected me to Pedro who was extremely helpful. Pedro answered all my questions and concerns and helped me feel confident in my decision in purchasing a new vehicle today. Finally Patrick in the finance department helped complete the paperwork and educated me on all the options for protection during my lease agreement. Everyone was very professional, kind and helpful. I had a great experience and look forward to picking up my new car tomorrow!
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January 2024 by Samantha Normandie
I had a very pleasant experience at this Honda dealership. They are very invested in your wants and needs and make it their mission to find you the vehicle you are looking for. I also found them to have the best inventory out of other dealerships in the area. Robby was my salesman and he is the best! Makes sure it is everything you want and more, and also stays in contact throughout the whole process and beyond. Definitely my new go to dealership!
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November 2023 by Karen Turner
I had a wonderful experience at Herb Chambers Honda of Burlington. Igor, Lee and Jerry were so incredibly helpful, knowledgeable and personable. They made the process of purchasing my pre-owned 2018 Lincoln MKZ not only a great experience but more importantly a stress free experience. I am so excited and I can’t wait to pick up my car when it’s ready next week.
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November 2023 by Harbie Alan Villar
Lee is the most honest car dealer we have ever worked with. We had everything done in about 3 hours total from walking in, to walking out with our car the next day. We would have been able to leave with it if we hadn’t gone so late. Everyone stayed past closing to get all of the paperwork done. When we went to pick up the car it was less than 20 minutes before we were driving away. Everything was seamless and couldn’t believe how easy it was. We have never had an experience like that.Thanks for everything Lee!
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November 2023 by JN Tech Services
We purchased a 2024 Honda Civic Sport with Carlos. We walked in and on the same day closed the deal, Carlos went back and forth to the finance dept to get us the best deal. He is quick and attentive. Answers texts and phone calls. Overall experience with this Honda Herb Chambers was great.
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November 2023 by Phil P.
Is there a scammer, creepier and more misleading dealership in the world ever? I called them multiple times to confirm the lease numbers before coming in person and they said "yes, as advertised." In the dealership they present completely different numbers.Stay away from this one. Although the sales lady I dealt with was great I had a bad experience.
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October 2023 by pelagie nkanag
I was very satisfied with Mr Sergio he was very professional ? , pleasant ,honest, helpful, and funny . I wasn't going to buy on Saturday, October 21st, but Mr Sergio Honesty made me buy . They are all Nice at Honda of Burlington. The FINANCIAL department GENTLEMAN was also very nice with his suit and tie very professional just like Mr Sergio. Thank you, HONDA OF BURLINGTON. Keep up the great work GUYS. May our LORD JESUS CHRIST OF NAZARETH continues to BLESS you GUYS with your Beautiful Family. You're BLESS GUYS ? ?
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October 2023 by Amanda Lopez
Going to Herb Chambers of Burlington is always a wonderful experience. Islam aka Izzy is awesome to work with. Izzy was extremely patient with me, answered any questions I had, never pressured me into a vehicle that I couldn't afford. He truly cared about what I was looking for, what I needed, and at a payment that I was comfortable with. If you're in the market for a new vehicle, I highly recommend going to see Izzy at Herb Chambers Honda of Burlington. Tell him Amanda Lopez sent you!?
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October 2023 by Lejla M
Sergio was great,very helpful not pushy and patient. Would 10000% recommend Sergio to anyone buying a car.This was the best experience at a Honda dealer I’ve been to,too many shopping to buy a first car for my daughter this dealer was the best. Sergio made it so easy for my daughter to decide which car would be best for her process also was fast. Highly recommend Sergio! Thank you Sergio for all your help.
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October 2023 by Chuck A.
I was searching for a used Honda and found a Ridgeline at Herb Chambers of Burlington. I went down before work on Saturday to check it out. After a test drive I offered to put a deposit on the vehicle and return after work to finish the paper work. I was told they don't take deposits. Strange? So I proceeded to complete a credit application and purchase agreement. The sales manager came to say hi and tell me the vehicle was traded by an 81 year old woman and she had it since it was new. Then, after they ran my credit, a hard pull, the price suddenly changed. It was now $10K more than the price on their website. The original price was at the KBB trade-in value. This is the target I typically use when shopping used cars. They never give you the actual trade-in value so they still make a decent markup at this price. Anyway, they hit my credit and would not sell me the vehicle at the advertised price. I was told the Manager, Gerry Salois, would call me on Monday to resolve the issue. He was in "meetings" all day on Monday according to my sales rep. At the end of the day on Tuesday, still no call. I was informed by email by Gerry that he was out of town and would call me on Saturday. Well, of course, the Ridgeline has been sold before Saturday came and still no call. Was this price and accident, maybe. But they sure didn't handle it very well. Was it a bait and switch? Maybe. They discovered the error regarding the price AFTER they ran my credit. Either way, I would hate to have a problem with a car I purchased there if this is how they treat a potential buyer. I understand they have some good reviews. I judge a business by they way they handle issues. Everything is great until you have a problem.
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September 2023 by Frank Davenport
Francis (Frank) Madden was terrific, and so helpful through the entire process. He kept me up-to-date at each step, and welcomed my calls/texts.At pickup, he expedited, carefully, the registration/transfer process.And...he's a nice guy as well.
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September 2023 by Frank B.
Frank (Francis) and the rest of the crew at Herb Chambers of Burlington made buying a new 2024 Honda CR-V Hybrid an excellent experience. I’d buy from them again in a heartbeat. We’ve had a number of good experiences at the various Honda dealers over the years, but Herb Chambers stands at the head of the pack. Our new Honda CR-V is awesome!