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November 2023 by Jay Rice
Got a new windshield, weatherstripping, and wiper blades. Superb service!
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November 2023 by Shota Igarashi
I got the rear glass replaced just yesterday. Excellent service and professional team. Highly recommend this location for any auto glass repairs.
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November 2023 by Elizabeth W
John right off the bat greeted me and took my keys to repair a chip in my windshield. They started right on time, and within 30 minutes, I was out the door. Great service, great shop, highly recommend!
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September 2023 by Nubia Rodrigues
They’re all really professional, very good. Excellent job!! Only 50 minutes to change my windshield glass and windshield wipers. Best place we could’ve gone to take care of that, I definitely recommend!!
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September 2023 by O.
I am not a fan of Safelight but this burlington location became an exception. John was very helpful and honest from the beginning. Hard working man who managed to accomplish the job that other shop could not handle.Thanks again!
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July 2023 by Yogesh Jassal
Your phone line sucks. It's been over 2 months, I have been waiting/trying to schedule a glass replacement. Last I went there, a guy told me to wait for a call.
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April 2023 by Joann O.
I made an appointment with the Woburn Ma location. I explained my issue and was told a technician would be at my home in three days for my windshield repair. so I changed my other appointments to accommodate for the appointment. A representative from safelite left a message the day before my appointment and canceled. No further information or recommendations were discussed. They refunded my money and that was that! My time may not be important to them but it is to me. I had to find another glass company. So I will never use any safelite locations nor will I recommend them.
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April 2023 by Megan Bumgarner
Appointment was scheduled for glass replacement a week in advance. The appointment day comes and the car was dropped off first thing in the morning. They sat on it all day and did not answer the phone and then at close they just say sorry we didn't get to it. What is the point of an appointment if you aren't going to work on the car?! Now they don't have any new appointments for another week! So 2 weeks with a broken windshield and only a prayer that the next appointment will be a real one...
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April 2023 by Soumendra Nanda
They did a professional job. Just make sure you go through your insurance company to make the appointment before you show up.
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April 2023 by Vincent D.
My wife's 2020 Toyota sienna had the windshield replaced by Safelite Burlington Massachusetts. Well after the recommended cure time for the adhesive, we removed the tape saw the dreadful mess of adhesive. We would've received cleaner workmanship, had we taken it to the Perkins school for the blind. We bring it back four their second attempt and behold... when driving I can hear the gaps catching the wind.
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October 2022 by Richard L.
The technician did his job. However, the Woburn dispatcher and customer service very unprofessional. Despite missing the first apt and making me wait 5 hours. They put me last in the next 4 hour window I was promised by Corporate Office First appointment
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July 2022 by Angelo D.
My 2022 accord went in for a new windshield and since it's new sensors need to be reset so we must bring it to them. We arrange to have my wife picked up after drop off and again once ready. I arrive home inspect the work and find moldings not installed correctly , glue/adhesive on cars paint , parts of windshield installed over mounding instead of under. After 1/2 hour on the phone we can bring it back for warranty,another day where we need to shift our schedule. Stupid me , I assumed that the car would come back looking the same ?!?! Again it's a brand new car with 2500 miles on it ,perfect condition at least it was.
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July 2022 by Shallon Mason
Workers were very rude, didn’t apply rainx to windshield after it was requested and shut garage doors because I was watching them work on the car.Service: Auto windshield replacement
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May 2022 by Kaitlyn Williams
They fixed my cracked windshield and recalibrated my car correctly and fast only took an hour and a half. Really nice guys. Highly recommend. Thank you so much!Service: Auto windshield repair
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May 2022 by Chris K
Decent follow up to a windshield replacement that was clearly not completed correctly. Took some time to get it all sorted out.
