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November 2023 by Samuel Randle
Amazing store and products! Damien was absolutely amazing and caring… Coming back of how the service was!
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November 2023 by Tania G
The folks that work in here are SO nice and helpful! Stopped in on a whim last week, and they helped me find what I needed without hassle. While I there I scooped up a shea butter loofa “Bee” soap/moisturizer. Adorable. It proved to be every bit as great as they promised!! Incredible product and great staff. TY Burlington Mall Lush :)
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October 2023 by J Y
Pedro has amazing customer service skills!!! His knowledge on the products helped me get exactly what I needed! Can’t believe he’s only been there for a month!! ?
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August 2023 by Colin Cunniff
My wife brought me here for the first time and it was great. The associates are knowledgeable and friendly. I bought some shower soap, shampoo soap (in bar form which I found wild) and a deodorant also in bar form. I use them all the time and they work great. The place seems to be environmentally friendly so I'll be back again.
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August 2023 by Kevin Nguyen
Loki saved my working hands! I had a terrible case from mechanic work, constant hand washing, and general dry skin issues that even my dermatologist struggled to resolve. I came with peeling, cracking, and really rough, dry hands. When I came in, Loki knew exactly what to do since he had gone through the same thing. The results were nothing short of a miracle. My hands became moist, smooth, and as I desired, fully reset and recovered. He really knows his stuff and is someone I always hope to see whenever I walk into the store. I don't really have the words to describe how great of a person he is! Thank you so much! I can't really thank you enough. Lush, please recognize, reward, and raise up this team member!
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August 2023 by Riley Riordan
I would give 6 stars if I could. I had never bought anything at Lush before, but this will certainly not be my last time. I was attracted to the store when I saw they were doing a Spongebob collab! An employee immediately greeted me and talked to me about the product I said I was interested in without being pushy. I was even more interested in buying it after he talked to me, because he told me it helped fight plastic in the ocean. It felt genuine when he said he’d answer any questions I had too. At the register, I was genuinely interested in the conversation I was having with the cashier instead of just pretending for the sake of being polite. He was also very patient when entering my information to sign up for emails from them. The product itself was packaged well (and sustainably!), smelled great, and didn’t irritate my skin. Great experience.
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August 2023 by Alex F
The staff are friendly and super helpful, and the store is always well stocked, even during the holidays.
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June 2023 by Ina A.
I love Lush but the girl at the cashier in this store branch is so snappy. I never understood why business would put someone who's super not friendly and rude as the face of their shop. Idk what's her name - but she's the girl with long hair
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June 2023 by Carol C.
I am a huge fan of this company. This particular store is my favorite. I am a regular customer here. Ashley is sensational. She is friendly, an active listener and very honest. It feels like I am shopping with a buddy when I am there. She always has great suggestions. I met Molly today she was also very nice as well. The whole staff here is. That is what great leadership is all about. Thank you ladies.
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June 2023 by carol castillo
This is probably one of the stores besides anthropology that I am obsessed with. Why you asked? Because everything smells good is natural for your skin and last a long time. This particular store is one of my favorites at least this location. Damien and his staff are amazing, they will give you honest feedback and not make for you feel like you're getting haggled at a car dealership. Thank you for such a great job y'all are the best
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June 2023 by Richard J. Sheehan
Excellent service & advise.Thank you.. young man.
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May 2023 by Madisyn H.
I went there with my little brother and there were jiggly jello soap stuff. I hit it and it jiggled and jiggled and gigglled and it was super duper pooper scooper fun!! Would recommend to any jello slappers!!!! Super fun, good products for your kids.
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April 2023 by Kayla-Marie Ortiz LaFrazia
Just went to this location at 3:30 PM 04/22/2023. There was a woman with short light brown hair and floral earrings- kind of in the middle front of the store during our time there- she was absolutely lovely. Especially to my little girls. Gave them a little sample to take home and it made my kids really happy which is appreciated by my husband and I. The tall guy who worked the register with brown hair- also lovely. Friendly. The shorter girl with long black hair in a pony tail.. no. Even my husband said something when we left the store. She was hostile and rude. I asked if they offer a military discount because the prompts on the screens throughout the mall say to ask about it and she went on about how she barely makes a living wage (because it’s fair trade). Which is totally fine. But she was a piece of work.
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April 2023 by elif ozkefeli
Loved their products. Very friendly staff, Molly helped me choosing my needs which made my experience great fun, informative and full of laughter. You are very lucky to have Molly in your team. I will definitely be back to get more Lush products
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April 2023 by Laura Orazio
The sweetest people on earth and my favorite timeless products. Been using lush for 10 years now and I’m so impressed every single time I go into their stores. Damien (I’m so sorry if I spelled it wrong) was the absolute sweetest human and provided full detail on all the newest products and directed me to my old favs. Thank you so much for all you guys do, you are amazing beautiful souls :)