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July 2024 by Michele Phillips
Although the store had everything that I needed, store personnel only pointed to the potential location of the items. Good supplies, poor associate interaction and support.
Several sale items were not priced.
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June 2024 by jorielle Arlock
Manager is super helpful and friendly!!!
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April 2024 by Hema Gollamudi
Large craft supplies store. Love the collection of yarn and supplies here. But was somewhat disappointed with coloring suof artist level.
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April 2024 by Peter Vargas
I came in to find any oragami paper, I politely asked two separate staff members if they could assist me but they gave me vague instructions as to what area it would be in. When I asked if they could point me to an aisle, they simply said they didn't know which one and made no effort to get a more specific answer. I ended up going to a different store put of frustration. I would strongly recommend using online pickup if you go to this store.
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April 2024 by Ben Becker
Had exactly what I was looking for, and Jean was a wonderful employee, Knowledgeable and caring to the customers needs.
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March 2024 by Lauren Dion
honestly the people on the clock are letting the line build and build, while ONE register is open. can never ever manage to have more than one or two registers open despite the long line however, there are people throughout the store. i get times are tough but yall need self check out or something it’s a bit ridiculous. ten minutes or more in line and this has been going on for maybe five months or so.
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March 2024 by Ku Ni
Convenient parking lots
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March 2024 by Emily L.
The store is nice, it is bigger than other Michaels stores I have been in, but the restroom was filthy!
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February 2024 by Steve T
This is the best place nearby for all of the art supplies you need. They do great framing too, albeit pricey.
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February 2024 by Danuelle Lovewine
My number 1 favorite craft store. The customer service is great but stock has become limited on certain products that are commonly used in my eye.
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February 2024 by Michael
Went here for some plastic tubs and was delighted that they were on sale!Overall selection is good, but I was disappointed by the lack of ploystyrene plasticard.Minimally staffed, moving to self checkout
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February 2024 by paul branco
Manager is terrible, rude.
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February 2024 by Shree Harlalka
This place has become a shell of its former self. Being in the Retail world, I can imagine the struggles with high prices and short supplies, squeezing the profits, add to it the shortage of good hardworking associates.We went in there to get a few picture frames. The selection was very limited which I guess could also mean pushing custom frame jobs i.e. the true money maker.Once done with the meager pickings, we headed to check out which is now all self checkouts.Overall was disappointing, didn't realize how used to we have become with online shopping to have access to vast selection, price comparison and hassle free delivery/returns.
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January 2024 by Jack C
BE CAREFUL! This review isn't about the store or employees, who are all great, but the card machines at the self checkout.When I went to pay at the self-checkout kiosk, the machine would not let me "Tap-To-Pay" and asked insisted that I swipe my card instead. This was setting off alarms in my head right off the bat. When I did swipe my card, my account was charged but the machine indicated that the payment did not go through. I'm not sure if the system wasn't working correctly, or if something more nefarious was going on (card skimming machines are popping up all over the place lately). Thankfully we showed our account along with the charge for the shown amount to the only employee on duty, and she told us everything was all set and we left.BE CAREFUL WITH CARD MACHINES ESPECIALLY WHEN THEY DONT ALLOW YOU TO TAP-TO-PAY!!
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January 2024 by Harley Quinn
Yarn selection is a bit lacking at times, but the self checkout gets rid of that dread about long craft store checkout lines.
