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February 2024 by Tina Lacroix
What a great group of employees here...I was an hour away from home when I somehow drove over a metal wire that poked right into my tire.So, I searched Google maps for the nearest tire repair shop and found Midas in Burlington.I pulled in with the tire almost flat,and with an hour left till they close, they were able to fit me into their schedule and repair my tire.Thank you, thank you, thank you. ???
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February 2024 by Arnold Kim
Explained all aspects of repairs and kept up to date of changes.
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February 2024 by Aldora Nematzada
I came here to have my tire fixed, not REPLACED. When the gentleman went to check if my tire was “fixable,” he gave me an inspection instead and told me “your tires will never pass inspection.” I came here to have my tire fixed not pass an inspection. Which I had passed just two months before, jokes on him! Not only did he try to sell me A tire, he wanted me to get FOUR and then went down to TWO.This place will scam you of your money. They need to stick to what their JOB is and not act like the inspection police. Thankfully, they filled my tire and I went to a place I know that does their job. They fixed my tire for $25. God knows how many $100’s of dollars this place was trying to take.Do not go here. If you have a flat tire, your tire can be saved 99.9% of the time. Don’t get scammed.
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February 2024 by A A
A scam
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February 2024 by Aaron Riobe
I've always gone to this Midas for oil changes as they've previously allowed me to bring my own oil and filter, and the service has been solid. I scheduled an appointment via phone to do the same (mentioning on the phone that I'd be bringing my own oil and filter), guy on the phone said no problem and booked me the appointment. I arrived today, checked in, mentioned the oil and filter were in the back seat. The man didn't say anything, then printed out the summary of charges and it was for an oil change + cost of oil and filter. I repeated to him that I brought my own parts, only then did he say it was company policy that they only use their oil. I told him I was told on the phone it was okay, and that I've done this at this exact location numerous times before. He said he didn't know who told me that and just said again it's company policy. So I left.It's of course totally fine that you don't accept outside oil, I get it. It's a common policy. But then don't let me make the appointment as if I could, and then try to get me to sign off on it without being upfront about the charges. He could have just told me up front they didn't do that anymore. I still would have been frustrated (waste of time), but I felt it was really shady that he tried to charge me for it without saying anything.
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January 2024 by Juan Carlos
Who has time for appointments..in this rollercoaster life we have... employees didn't offer options.. literally NOT A PEOPLE s...WORKER JUST TAKE IT OR GO SOMEWHERE ELSE
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January 2024 by Dr Bob Goldwasser
Outstanding service!
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January 2024 by Wilson
Great and exceptional service. Outstanding customer service.10 out of 10
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January 2024 by Nabid Aunjum Hossain
This place had been my go to place for quick auto repairs and cares. Although their prices are always high their recent service wasn't good. I took my car to this place for oil change and diagnosing tire pressure leaking issue. They could not find the pressure leaks from the front rims due to corrosion which eventually caused me flat tires , time and more money. Absolutely disappointed with their service. Never going back.
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January 2024 by Mark Burke
Friendly staff & did what I need done at a reasonable price.
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January 2024 by Wenlong Yang
Did oil change there, they did not do the tire rotation as was advertised, not impressed.
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January 2024 by Maxwell Goldman
To preface this, I’ve had great experiences with Midas in the past. They’ve done a great job on my brakes and tires in Hadley, MA. However, I brought in my car for a sound they expected to be the suspension (as well as 4 new tires because my old ones were worn), and the sound is still there, and I need to refill the air in my tires every week. They’re now asking for more money than the $3000 job they said would fix the problem, and I’m a little disappointed because of how much money I had to spend for the problem to not be fixed. I’ve only had this problem at the location in Burlington, MA. That being said, they were very nice about helping me with transport when the job took longer than expected.
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January 2024 by Karen LeClair
I had to travel to Boston as my brother was in critical condition at Lahr Medical Center. On my 4 th day there, I blew my muffler and entire exhaust system on 128. Midas took my truck in the same day and installed a complete exhaust system in one working day. They even sent an Uber Driver to the hospital to bring me back to their shop to retrieve my vehicle—at no charge.Kind, professional and service orientedgarage. I will be forever grateful for their services. I was stranded 400 miles from home in a dire situation . Midas came through for me in a 5 star - top of the line, professional manner.I am Sincerely Grateful to them. Forever.
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January 2024 by Bo Finn
Did the job quickly and was effective communicating the situation
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January 2024 by Lea Doherty
BIG “Thank You” to Rich and Dan at Midas Burlington. I had an issue with a flat tire and Rich was there to go above and beyond to help me get back on the road. Dan did all he could and more to help get me situated. The staff was helpful, informative, and made me feel very comfortable. 5+ stars and thank you Rich and Dan for helping me.