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March 2024 by Laura Qureshi
Quinn was super nice and accommodating to help my daughter will her first time powered nails!
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February 2024 by Vashontaé Grant
Kay was the best! Love my new acrylic full set
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February 2024 by Wafaa Taha
Great customer service. Clean place and very welcoming.
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February 2024 by Sarah Muhlhauser
They do a great job but they are not clear on pricing online and say everything is an add on. For example, I got a dip manicure which in their website says $50. Then when I check out they told me $60 so I asked why the price difference and apparently cleaning the cuticles was an additional $10???? I’ve never heard this from a nail salon. Same with a gel pedicure - it says $55 online but it came to $75 when I checked out.. so be careful. A bit pricey of a spot
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February 2024 by Vivian Ainomugisha
I have been going to this nail salon for about a year if not longer. When I first began going here there was a kind young nail tech who would take good care of my nails (they were perfect every time) and talk to me like a human. Ever since she left my experience has shifted. Every time I come in staff makes me feel unwelcomed and constantly starts talking to one another when I speak. The last time I was there during my pedicure, my nail tech and another tech were having a private conversation whispering to one another during my service. Not to mention the nail tech used a cold towel and cold stones on me until I made a comment and she stepped away to warm up the stones a little.I have tried to remain consistent and even tip with every service but I have had enough of being treated so poorly. On top of that despite going for as long as I have every time I sign in their system says that I have 0 points. How is that possible? I mentioned it once and nothing was ever done about it. Currently due for a refill but can’t stomach the thought of having my feelings hurt again.
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January 2024 by Lauren Martin
I was very disappointed after getting my holiday nails here. I just wanted a light blue dip with chrome but they came out crooked, bumpy and dented. They were also not very strong as nails came clean off in under a week of getting them done.
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January 2024 by Demetrios Klarakis
I would never go back again I had wax they messed up I go back to straight out and they look at you like you have two head's l ask for refund and they pretend they don't understand terrible experience . And just now I had the manager call me and harass me why I posted I guess they are upset ?
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January 2024 by Ragini Pathak
Amazing, every time. I visit Serena Nails every 2.5 weeks for my mani(dip) and pedi and my experience has been exceptional. My nail technician is detailed, expert and kind. I have introduced a friend to Serena and she loves it too.
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January 2024 by Lillie Clark
Every time I come here the ladies are so welcoming. The work they do is consistently great and lasts so much longer than any other salon I’ve gone to. Thank you to the great team!
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December 2023 by staceykaya
Jenny is wonderful! Talk about an artist! She does a Russian manicure magnificently!
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December 2023 by Charlotte Aquino
This place is the worst they discriminate against men...
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December 2023 by Jennifer Internicola
Jenny did a great job on my nails, she applied oil and got removed some staining and recommended thr perfect dazzle dry color!
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December 2023 by Denise Bradley
Beautiful, classy......large very, very clean....my nails were done beautifully...all ladies very kindMy new nail salon.....??
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November 2023 by Shea Johnson
When I first started coming here, it was because my sister introduced me to the shop now I’ve been a customer for some time now, and I am very happy with the quality of my nails. When I leave I am happy with the customer service from all of the Nail technicians I truly appreciate Kate and her hard work, and how much she prioritizes my customer experience. I do not live nearby the shop nor work by the shop but I still make the drive because I know I’m going to love my experience once I get there it’s clean it’s sanitary The music on the TV is a vibe and I’ve never left a review but the service is always nothing short of amazing and so honestly my review is overdue. Thanks again ladies. ???
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October 2023 by Bianca Berganza
RUDE AND HORRIBLE SERVICE. If I could leave 0 I would. Left my nails uneven, badly shaped and bulky. I called them the next day to see if they would fix them because I was unhappy. From the moment I walked in they were rude, whispering and talking to each other. Kept asking me what was wrong with the nails, that “they were supposed to look like that” I didn’t know acyclic nails were supposed to look dented, wonky and bulky??? She then said the color was the issue. So it is the color of the acyclic? While she unhappily filed my nails she dug the file into my finger. Kept filing roughly and then threw me my hand back and told me to go wash that I was done. Never coming back. HORRIBLE PEOPLE.