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December 2023 by Ronald Manganaro
Pricey ? poor selection will not return rather go elsewhere.
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October 2023 by Lauren C.
30 people waiting to pay only 1 cashier.also used sanitation wipes in carriages and where you get carts is always filled with trash. no wonder there is a rat trap at door entrance
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August 2023 by Louis F.
I just had an amazing experience with one of your employees! Jacob, was my cashier , what a great, smart and friendly young man !! He was informative and helpful with my purchase. It was one of the best experiences I've had in a while considering most places don't have any help !!! This fine young man is an asset to your company. He definitely made my day by being so helpful !!! Bravo Jacob!! You got a great future ahead of you !!!
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July 2023 by Patty Martel
We have been shopping here since the day shaws opened about 25 years ago. This is the only place we shop, so our cart is usually full to the top. I like to go late to avoid any crowds. I would love if they could please have one cashier after 9:00. I had 5 cases of soda, and my cart was full to the top. My husband once put everything back on the shelf because he doesn't know how to self checkout. We are a little on the older side. But, I have to say that I love the staff. Very friendly.
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June 2023 by Patty
This review is for the produce dept. Don't go early on a Saturday morning. Moldy strawberries, shriveled grapes for what was out, squishy cukes. not stocked. Usually go to shaws because they have great produce. I think I'll take the drive to Nashua NH shaws .
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June 2023 by Shahedul Islam
This place is absolutely phenomenal. I'm not from around Boston. So to me everything is expensive here. Shaws is the only place I felt like " okay, I can do it!!!" . Get their membership or whatever they call it..absolutely worth it.
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June 2023 by Lorraine Magarian
I liked the fact that they had grass-fed ground beef on sale. Nice shopping environment
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April 2023 by Darline Green
Great produce, always fresh and stocked! Great friendly staff, always willing to help. Great store overall with an added plus of location!!!
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April 2023 by Rose Bickford
I just left the store today Saint Patrick's Day, I went to buy English muffins and the sell-by date was the 13th not good I went to buy a different loaf of bread and the date was the 10th if today is the 17th then I'm thinking the bread is no good and should have been removed. I went to buy dog cookies and the date expired November 2022 I asked why they're still on the show and I was told I'm sorry we have no help for stocking that doesn't make any sense. I went to get milk in four of the gallon bottles were dirty and smeared with ink on them I think. Needless to say I will never come to the store again.
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March 2023 by mark maigatter
Love this shaws , it's usually a quick in and out , they carry everything that most grocery stores carry , there's always plenty of parking and you may also do curbside pickup . This place has an awesome wing bar , it includes bbq , honey , buffalo , roasted , fried , and chicken fingers . They have many prepared subs , sandwiches , salads and dinner plates . Ready to be served .. great place for a hearty lunch or dinner to go ..
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March 2023 by Liz Sullivan
I shop on the app and get it delivered. If the shopper choices a substitutes the picks are awful! Most if the time they don't bother! Examples of recent I ordered Poland springs water Shaws must of been out so I got no water, I asked for tomato soup I got chicken noodle, I asked for chicken noodle I got cream of chicken, I ordered Sarah lee 45 calories whole grain bread they picked nature honey wheat. My friend went back to stop and shop because of your lack of substituting
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February 2023 by Laura Connelly
Store appears clean and organized at first. But price tags below items very frequently don't match the items. Sales are complicated unnecessarily. Must buy 3...must match 5. App has more deals but store lacks service to use app. Lines were long with only 1 cashier open and self serve. All other 11 check outs were closed.
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February 2023 by Jeannie Seam
Raciest older women that bags groceries. This is the third time I’ve come into Shaw’s and when she sees a minority up next in line she will go to another line and bag their groceries. She waits til I’m done bagging my own groceries and she will walk back. I’ve seen her do this plenty of time I’m not sure why management haven’t spoken to her about this. Next time I will get her name.
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February 2023 by Suzanne
Most of the items are overpriced. Got some stuff online pickup and half of my items were not in stock. Called a couple days later to find out about what kind of delivery service they have and how it works two people at the front desk did not know anything about it. one person that was actually in that department didn't even know how to explain it and didn't know how it works and was not familiar with like a Walmart delivery service subscription so I talked to the manager of that department. she explained basics. Didn't give me details though...like cost. The one good thing about store is there's almost never anybody in that store shopping. So you have to go to market Basket to get a better price and more variety... No pickup or delivery..and most of the people in MB don't know where anything is and/or don't speak English and overworked and it's always way overcrowded! A few people in the store that work there don't work there -they just meander down the aisles and try to act like they're working. I talked to the manager about that one day, he says it's everywhere isn't it? I didnt notice at Woburn Market Basket. Or most grocery stores that I've ever been in,otherwise they get fired Market baskets do have the most variety.The best place to shop without chaos and with good customer service is Trader Joe's... or you can go to Whole Foods...both of their product lines are limited. The people in Trader Joe's are wonderfully friendly and fast service and always helpful. Whole Foods is okay. 2 in area. Walmart is in a whole different town and it's not even a Supercenter so very limited. So for a pleasant shopping experience, go to Trader Joe's... for most everything else you are going to need, go fight the crowd down at the Market Basket.
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January 2023 by Jenna Taylor
NO SERVICE INSIDE THIS PLACE!! Only in the front I got service! It was terriable because I needed to use my phone being as I was delivering for uber eats! It took so long with the no service the person cancelled their order!
