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January 2024 by Dina Fahim
Smita is absolutely wonderful, and nobody threads my eyebrows better than her. Staff is extremely sweet and welcoming.
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December 2023 by Tina Patil
No guarantee your eye brows will be matched shape wise if you do eyebrow here.
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November 2023 by Punam Sarkar
This is a very nice place.
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October 2023 by Kathryn Kevorkian
They did a great job with my hair and face. The henna is personalized and looks amazing.
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October 2023 by zainab alsubai
When they do eyebrows threading, the people who works there don't wash their hands between customers or even use wipe to wipe their hands. This is not a hygienic practice. I asked multiple times and all I got was my hands are clean even though she just did another customer before me. The scissor she used to cut the eyebrows also never wiped or cleaned between customers. Some people bleed during threading and I don't think washing the hands when going from one customer to another is going to delay anything.
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October 2023 by Kohos S
Are they hygienic, no....I agree with the other reviews, they don't clean or sanitized between customers. Even if you go and wait in line they take their known customers first. This happened twice. You have to call out on them and then they take you. No customer service. But their threading is good.Service: Eyebrow shaping
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September 2023 by Anusha K
Horrible eyebrows threading by smita once again. She messed up my eyebrows twice. Usually other new girls in there do good job. But today only smita was there. Even i gave her instructions to keep broad and thick. Yet she did it. One shape for one eye. Different shape for other eye and very thin. Worst eyebrows in my life. I think she is over confident, never actually listens to customer requirement and just love to remove hair fast thinking she is an expert lol. Never going there again for anything. If anyone goes there I suggest avoid her and try new/other staff for eyebrows.Service: Eyebrow shaping
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September 2023 by Lauren Rutkauskas
Smita=shady and illegal business practices!Years ago, I was a long time client at her salon and she spoke of expanding. She asked if I would like to work there and try it out so I filled out an application form and brought in my cosmetology license. She illegally used my license without my consent and used it to open a salon for her friend on the south shore. The other salon owner was an associate of hers!What a thief and a LIAR!Be careful of your personal information going here. I will upload the division of professional licensure legal documents in which I had to goto the board and review with them to confirm that this is indeed true!
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August 2023 by Sally-Ann
I went to get my eyebrows threaded with Smita. I hadn’t gone to see her in many months since I wanted to grow my eyebrows out a bit. Prior to threading, I explained and showed Smita that I didn’t want any extra eyebrow hair removed and just a clean up. She removed way more off on one eyebrow and now it looks terrible and completely uneven. I showed it to her which she outright denied taking off extra hair. Then I showed her a recent photo of my face and then she tells me to use olive oil to grow out my eyebrow. No apologies or owning up to her mistake. I even paid her for a terrible eyebrow threading. I’m NEVER going back!Service: Eyebrow shaping
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July 2023 by Teena Bhayal
I wish could give "0 Stars"The lady at the register was mean and super rude. She insulted me in front of other customers for free candies. They have candies there for the customers in a bowl and she literally said that it's just one per person why are you taking three. As if those candies would have made her bankrupt. I genuinely and nicely explained her why I took three candies.Such a cheap gesture for a paying customer. She could have said it nicely that please just take one candy or something like that.The lady who did the haircut was super nice and she did a good job. Thanks to her.But that mean lady, omg! don't wanna say anything about her.I paid 46 dollars for the haircut there, they charged 15 percent gratuity on their own. It's customer's right to decide to leave a tip. She didn't even ask about our experience about the haircut.I would suggest not to go to this place unless you wanna get insulted.
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May 2023 by Fei La
I went to see smita today for the first time. Since I moved to boston, my threading experiences were a fail so I actually went with no expectations whatsoever but OMG , i was stunned by the result. Amazing shaping , everyone kept asking if I got botox or smtg since it entirely changed the look of my face and she accommodated me even though I had a broken finger. I recommend their services 200%Service: Eyebrow shaping
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March 2023 by purva dalwadi
My go to place for eyebrows. Absolutely love it! Plus you also get some benefit when you get certain amount of points. I use my points for free eyebrows which works well for me. Also, for existing customers you get free eyebrows on your birthday week. Love the perks !! ? would highly recommend
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March 2023 by Sue
First time here today and just so happy I found Smita's! Beautiful space with lovely and professional people. In and out quickly. Such a welcoming environment and definitely will be back! Thank you!Service: Eyebrow shaping
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January 2023 by Courtney Wilson
I cant stress enough this was a pleasant experience. The ladies were engaging in helping us try different styles and accessories without being overbearing. They have dressing rooms to try on things and were very patient with the whole process. Highly recommend checking this place out for the clothes as well as salon services
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January 2023 by Meg Palaniappan
Smita is the best in the northeast for eyebrows. She always nails them! I cannot get my eyebrows threaded from anyone else. I literally grow them out in college and can only get them done when I’m home from Smita. Love her and her boutique!Services: Eyebrow shaping
