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January 2024 by Riasat Zaman
Quiet nice store with great customer service!
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December 2023 by Noah LeBlanc
Went in today to print a Christmas gift and couldn’t be more satisfied with the product and the service I received.Jamal in the printing department was extremely attentive, dedicated, and very enthusiastic when it came to assisting me. He went above and beyond to ensure the final print came out even better than I was hoping. The quality of service Jamal provided is very hard to come by in 2023 and has ensured I’ll be returning to this location for any future needs.If you‘re reading this Jamal, thank you for making my family’s Christmas that much better.
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October 2023 by Elaine G.
Shortly before noon today, I visited the Burlington Store. A very helpful person was restocking shelves, but then I got to the checkout area. One woman was behind the area, working on a computer so perhaps she wasn't a Staples employee. Still, it would be nice if she had said that someone would be with me shortly. She looked very focused, so that was probably the reason. A light was on at just one cash register, so I stood at that one. Nobody else was waiting. Someone saw me there and said she would get someone to help me. Well, someone went to the first register - without a light on - because someone went up to that station. I said, "Excuse me, I was here first." She responded that the line started where the person who had just come up to the area was. So I thought she wanted me to go there to wait. She went to the register I had been at and snapped at me, "Well, do you want to be helped?" or something similar. She rang up my items and the place to put my phone number came up, but she seemed to be anxious to get rid of me that she skipped right over that. I said, "I was going to put in my phone number, but I guess that's alright" She replied "You are suppose to use the app for that, even though the screen for inputting had shown up before she quickly passed it by. There was only that other person in line. I told her it was poor customer service, but I was so angered by her rudeness, I thought you should know. I will stick with the Waltham Staples. Thank you.
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October 2023 by Audra M.
Crystal in the print station was amazing! So completely helpful & kind. She helped me with multiple projects & even found me a coupon saving me money.
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August 2023 by Andi
I love their clearance isle
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August 2023 by Jeff M
Staples has office supplies galore. Also apparently you can do Amazon returns and UPS shipping here.
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August 2023 by Chris Sirois
So the local store cannot mesh with their corporate store and won’t take a simple return. So i’m going to jump through hoops to get the return done and involve UPS. What a waste of time and expense when they should have just taken it over the counter. Very disappointing waste of my time. I’ll go to WB Mason.
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July 2023 by Amanda C.
Jamal made my experience at the printing department a breeze! He was attentive and listened to my exact needs. He provided personalized advice and helped me complete my project on time. Thanks so much Jamal!!
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July 2023 by Alyssa Montecalvo
Cadmarie (I apologize I know I'm spelling it wrong) is THE BEST. I got a desk that was on sale already and she helped me save even more by showing me how to use the Staples Connect app. She even then helped me load the huge thing into my car in the pouring rain!!! This woman needs a raise ?
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March 2023 by Melinda Coker
Theresa and her team at the print department did a fantastic job. I had a large order and they were very accommodating.
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January 2023 by Ishaq Omar
Great experience. The lady really handled my order for brochures with integrity included the rewards that were imediately approved that cut the expense down.
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November 2022 by James Sardella
Crystal, over in the print services department, helped me out in a huge way. I had a very large print job that needed to be prepared for Monday morning that also needed to be coil bound and when I called the store she said she could do it no problem. When I met her at the store she was incredibly kind, professional, and efficient. I was in and out in no time. Thank you Crystal!
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November 2022 by Annette Johnson
Jamal in the printing section was fantastic! Excellent customer service, I’m a small business owner who needed to print labels for my product! Jamal came to my rescue!!!
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October 2022 by Lauren Anderson
Would suggest going elsewhere for print jobs. Wouldn't print a birthday party poster from etsy due to it having a picture of a TV character on it.
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October 2022 by Triple B
Popped in for an office chair, and Tom was a great help. He gave good advice and solid recommendations and helped me get the exact type of chair I was looking for. I already know about chair traits and what makes different types distinct, and Tom knew exactly what he was talking about. 10/10 would buy a chair again in 8 years.