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February 2024 by August Riessen
Alexa was a great employee and she was very nice. Best beds ever.
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February 2024 by Jonah Weyant
Derek was very kind
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February 2024 by Ned Benner
Kris was a very nice employee. 10/10
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February 2024 by 乄YAKSH乄
Amazing customer service thanks joshPleasure meeting you
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January 2024 by mohammed Ali
Best customer service, Josh showed me options and gave me details about the Beds. Great Service
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January 2024 by GM V
Joshua Was more than great. He showed me and immersive experience. Very much appreciated now I definitely want one in the near future.
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January 2024 by John S
Rude employee and poor customer service
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December 2023 by James Morrissey
Had a terrible experience at the Natick MA store. I had to go to Burlington MA to get good service. Josh , the manager at Burlington was great!!!
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December 2023 by Orlando Revollo
For the past year, I had my eyes set on a Tempur-Pedic mattress, but for some reason, I kept putting off the purchase. This past Saturday, I was at the Burlington Mall with my wife to start our early Christmas shopping. As we were leaving the mall, I spotted the Tempur-Pedic store and decided to go in and take a look. We were immediately greeted by Kris, a knowledgeable and friendly salesperson. He took the time to listen to our needs and answer all of our questions. After trying out a few different beds, we decided to make the purchase. We are so grateful to Kris and Josh for their excellent service and attention. They made the whole process easy and enjoyable.
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October 2023 by Patrick Swain
Joshua was awesome! We are looking to get a new mattress and family members highly recommend tempur-pedic. We stopped in while we were in the mall and he was so helpful and informative. We are currently building a house so we weren’t ready to buy, but we would definitely go through Joshua.
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September 2023 by Ada Sprite
Worked with Kris who was great. Very patient, accommodating and not pushy at all. I went back and forth many many times between mattresses to pick the right one for me and he never rushed or pushed me to go with the most expensive, just helped me to pick what is best for me.
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September 2023 by Zest House Cleaning Services
Fantastic staff willing to give you the full experience of what tempur-pedic has to offer. Jane was generous with her time and eager to share her knowledge of this luxurious product. She pulled out all the stops! We left with a memorable experience!
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September 2023 by Kevin Teves
Josh did a great job of explaining the different mattresses to us and was very patient as my wife takes a long time to make up her mind.
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August 2023 by Stephanie Zampi
Josh was great! Super helpful and knowledgeable! He went above and beyond. (Turned down lights and played me a lullaby)
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August 2023 by Janey Kim
Me and my friend get the mattress from the store. Kris and Derek helped us and gave useful information. Thanks for the service! Will recommend this brand for everyone.