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February 2024 by Mariana Assis
Their showroom is like a jewelry store. Beautiful! And I’m sure you will find what you’re looking for as they have a huuuge selection. Carol and Jonathan, the owners, are very attentive, knowledgeable, and professional. It was a pleasure working with them!
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October 2023 by Donny B.
As a builder, I went against peer advice and reluctantly used these guys on a few homes and on every one of them I received many calls on the poor workmanship and product quality. To make matters worse they didn't stand behind their work and ending up costing me 5x the original cost. No mas.
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November 2022 by Hyo Lee
Excellent customer service. Renee is very responsive and the team at Granite Place know how to measure and install quartzite. They did a great job and were wonderful to work. They know what they are doing - important in kitchen remodel project.
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August 2022 by Rick Canales
Frank and Rodrigue were unbelievable, quick, easy and clean. They had to bring a 6’x8’ quartz island up a flight of stairs that weighted 500lbs. No damage to the house or stairs. Would highly recommend.
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August 2022 by Cheri Carvalho
I am so pleased with my quartzite counters and full high backsplash. Frank and Rodrigo were top notch installers of the stone ensuring excellent customer service and beyond wonderful expert installation. THANK YOU Frank and Rodrigo. Excellent work. So Grateful.
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August 2022 by Elizabeth Bolduc
We had a great experience with The Granite Place from start to finish. Clarissa helped us choose beautiful counter tops! The gentleman who templates did an excellent job, and the installation by Frank and Rodrigo was very professional!
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July 2022 by Lea Daigle Hughes
I had a wonderful experience from start to finish with the Granite Place when installing my quartz countertops and backsplash. Anni was fantastic in explaining my options and answering my questions throughout the process. They have sinks too which took complexity out of the process for me. Frank and Rodrigo were my install team and they were FANTASTIC. They went the extra mile to make sure I received exactly what I wanted when making the template, especially since my quartz backsplash was complex with lots of notches. They are hard workers, their attention to detail was refreshing. I would recommend this company, especially Anni, Frank, and Rodrigo.
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July 2022 by W Tice
Great selection, service and installation. Michelly and her team were very helpful and informative. They were patient with multiple visits for selection, templating and installation/service. Her field service/installation team was also great. Frank and Rodrigo were top shelf. They were patient, on time, and most importantly did excellent job with our installation and on site cutting. They really cared about the result and our satisfaction with the work. They also cleaned up after the work was done.Overall, my sense is that this a great team with caring people that are customer focused.
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June 2022 by joe delguidice
We found The Granite Place to be very good and professional. Yasmin in sales was helpful picking out the right Quartz Countertop at their showroom in Wilmington, MA. She also effectively communicated with me through the whole process.Their installation crew of 2 ( Frank & Rodrigo) were quite efficient. Frank explained to me what they were doing every step of the installation. He was friendly and has excellent customer/communication skills. The countertop looks great!I highly recommend The Granite Place.
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June 2022 by Karen Moore
We purchased a quartz remnant to be used for 2 bathrooms since it was the only beige piece they had. They initially cut the slab for the 1st bath, but they did not cut it correctly. Our plumber told us it was cut incorrectly because he couldn’t hook up the sink to the plumbing. The 2nd set of installers came back and wanted to cut our brand new sink so that the quartz would fit. But we told them no, and that they needed to recut the stone to fit the countertop. The 3rd group of installers came and did a good job of finally cutting the piece to fit. However, there was no more of the slab left to use for the 2nd bath. So I went to their stores and saw nothing available that was similar. So I asked for my money back. After 3 weeks and many emails and phone calls, I finally got my check back but only because I went there in person to pick it up. I would never go back to this place again.
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June 2022 by Joseph Marks
My experience was OK. The showroom, selection, and prices all seem excellent to me. The consultant who helped us through the process was very professional, friendly, and competent. I would easily rate the buying part of the process 5 stars. Where things did not go so well was installation. I bought a granite vanity counter with sink to be installed on a free-standing vanity, and the installers made three mistakes: 1) When looking from above, the counter was rotated relative to the cabinet enough to be noticeable, 2) looking from the front toward the wall, the backsplash was offset to the right of the counter by a good 1/4" which was also easily noticeable, and 3) they were quite sloppy with the silicone on the backsplash, which is now very apparent as the silicone ages and turns a little brown. The installation I would rate a 2.
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May 2022 by Rich Schelin
We are in the middle of a kitchen remodel that is, well not going well. The one shining star in all the darkness has been the Granite Place. Unlike all of the other contractors they came and measured when they said they would. They came out and installed half my counters today so we may get a working sink after 15 weeks without, and will be back to install the other half when the right cabinets show up.Luis and Junior were professional, didn't leave a mess, were friendly, and the counters look awesome. They checked in to see if they could come early, then showed up right at the time they said they would. A sadly rare trait in contractors these days.I wish I had the name of the gentleman who came to measure, he was great as well.
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September 2021 by Karen M.
We purchased a quartz remnant to be used for 2 bathrooms since it was the only beige piece they had. They initially cut the slab for the 1st bath, but they did not cut it correctly. Our plumber told us it was cut incorrectly because he couldn't hook up the sink to the plumbing. The 2nd set of installers came back and wanted to cut our brand new sink so that the quartz would fit. But we told them no, and that they needed to recut the stone to fit the countertop. The 3rd group of installers came and did a good job of finally cutting the piece to fit. However, there was no more of the slab left to use for the 2nd bath. So I went to their stores and saw nothing available that was similar. So I asked for my money back. After 3 weeks and many emails and phone calls, I finally got my check back but only because I went there in person to pick it up. I would never go back to this place again.
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July 2021 by Gabriel C.
5 Stars Always !! I highly recommend The Granite Place in Burlington Ma!!I appreciate the professional and friendly service I receive whenever I call. Carol and Jonathan is always so willing to take the extra time to pay attention to the small details that make the completion of projects run smoothly. It is so nice to work with people who truly care and want the best for you.
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June 2021 by Eileen Willey
The Granite Place staff were wonderful. Each person was knowledgeable, helpful and professional. They kept me informed every step of the way. I love my new countertops. Thank you to all the great people at The Granite Place!
