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February 2024 by Mark
They are very slow and don't care about the customers, you can wait for an hour in the queue. This is truly the worst service you can find anywhere.
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January 2024 by Jonathan Torres
Whenever I visit this place, there's always a particular gentleman (bald) with exceptionally poor customer service skills. However, today was the final straw. Despite seeing a long line extending out the door, he chose to shut his window and retreat to the back, leaving the other lady to manage a substantial order all by herself. Why do the people working here seem so miserable?
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December 2023 by Never give up
Great place if you want to wait in line half an hour ?????
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October 2023 by eric Safali
Becky is very friendly and helpful however wait time is horrible . Was the only person in line but had to wait over 20 minutes to get attended to. Not sure if it’s a staffing issue but they always have one person serving an entire queue
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September 2023 by Mirelvin Allahyarli
Name Tim passport clark very rude and disrespectful service person. Please take immediate action about him.
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September 2023 by RM Cervone
It's the town post office. Mail is sorted and held at the larger processing facility in Woburn. They sell stamps etc here.
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August 2023 by Michael Bartrum
Horrible wait time at post office in Burlington,MA one clerk had seen 10 clients in line. Went out in back room to ask for some help and it took two other clerks 25 minutes before they manned the other two wickets/ windows!!!
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August 2023 by Deb Cote
The two ladies who work there are the best. Becky is a Burlington treasure!
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August 2023 by RM Cerv
It's the town post office. Mail is sorted and held at the larger processing facility in Woburn. They sell stamps etc here.
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August 2023 by Crystal Satcher
Excellent service! Limited parking, quick and efficient service. Postal supplies, mailing cartons, gift cards, stamps, etc.
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July 2023 by Crystal Doyle-Satcher
Excellent service! Limited parking, quick and efficient service. Postal supplies, mailing cartons, gift cards, stamps, etc.
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May 2023 by Mujahed kazi
Let's be real the old lady at the front desk should've retired ~10 years ago. Her bad attitude just gives places like this a bad vibe. Just hire an underpaid college kid, even they'll have more manners. With people already asking to defund the post office this lady isn't really helping her case lol. She told me to call the state department if I had questions about my passport? Seems to me like someone with 60+ years experience working there would know the simple process of filling a passport form out
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April 2023 by Gina Cat
Waited 25 minutes in line to be told they couldn’t print a shipping label I had. Signs for no credit and debit everywhere and nothing about the internet. I literally screamed and left.
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April 2023 by dorian k.
The lady was kind if rude , but she got it done. Her name was Michele.I would recommend the one in Peabody.
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January 2023 by Roya
Great service, quick and very friendly. I would like to express my profound gratitude toward the lady with silver hair who helped me this morning. She was amazing and our quick conversation really made my day. I wish she receives the recognition and gratitude she truly deserves. I wish we had many more people with her positivity.