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January 2024 by Robert Rockwood
Great service ,knowledgeable mechanic, fast and friendly staff
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January 2023 by Tomoya Sasaki
I had a great experience at this place. We visited here when the rental car we got had some issues on our way back to Boston. We are grateful that they diagnosed the car quickly and made sure that we could go home safely.
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January 2023 by Dave Hill
Had my car towed to them, because it couldn’t be driven. They gave me a really rough estimate and then made me move my car until they were ready to work on it, because they “didn’t have space for it”, even though I called them ahead of time and told them the car would be towed and was not drivable. Luckily I had a friend that lives two houses down and was able to store it there for a few days. I brought it back when they asked, and they decided they didn’t want to do the work. I later found out they ditched my car out on to the street about 30’ from their shop because they needed the space, without a phone call or any communication (with the keys in the car, and a dead battery). I only found out my my car was ditched on the side of the road because a friend had driven by. The Newbury police had to tell them to move it back in to their lot until I could arrange a tow to a shop that would actually follow through with a repair. Bring your money elsewhere…this shop is run by a husband and wife and they don’t have the resources to follow through with their repair orders, estimates, or promises. They waisted about 3 months and 2 tows for me. They make their money on bandaid fixes to the locals. Byfield Auto on Orchard Street will take care of you. Zero stars.
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December 2022 by sean marden
Great shop. Mike and his wife are a great team. Always does a great job and let’s me know what’s going to be needed soon
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July 2022 by Dovi Hirsch
My wife came in while traveling, a loose plastic peice started flapping on the car on the highway. She came in and Mike was awsome, polite and helpful, He took car of the problem and sent her on her way. I would recommend him to others. Thank you Mike!Service: General repairs & maintenance
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January 2022 by Ryan Clark
Mike alway's helps our family out with all of our vehicles that need work and does a great job every time highly recommend his shop. Great hard working guy.Services: Tires
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November 2021 by Matt Murphy
Mike is awesome. Only guy I let work on my cars.
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October 2021 by Owen Hergel
Great guys, fair prices, quick and professional service. Will be returning for anything else I need done on my jeep.Service: Brakes
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September 2021 by Tom Rodgers
Family business with great service. Mike is a very knowledgeable and fair mechanic.
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September 2021 by T L
Best place to go get your car fixed correctly.
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June 2021 by doug C.
I have had Mike at American Automotive service my vehicles for years now. He's a Master Mechanic, the work is always excellent, and he stands behind everything he does. The other reasons I come back are there is real integrity, honesty and sincerity in every dealing I have had. You cannot find a more knowledgeable Jeep mechanic (his speciality) but his work on my Nissan truck, Pontiac, Mini Cooper, Toyota SUV, and Volvo has never disappointing. I know he has Classic Car customers that keep coming back to him from a good distance because he solved issues others could not. Visit the shop and ask your challenging questions and watch how straight up the answers are, there will be no BS.
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May 2021 by Andrew Rich
If I could leave 10 stars I would. You just don’t come across businesses like this anymore, especially auto mechanics. Mike and Shelby have become my go to mechanics for anything my wife’s car or my car needs, and I’ve referred family to them now as well. The knowledge is on point, the prices are more than fair, but what is truly most amazing is their customer service, honesty, and compassion. This probably sounds like a fake review but it’s not. My wife fell on hard times once, they let her pay whenever she could get the money (after they already made the repair) they have a loaner car that they offer you if you need to drop your car off for repair or service. There have been several times with just myself that Mike could of tried to sell me on more parts and labor than was needed but he didn’t. He gives his honest opinion (as if what he would do if it were his own car) and every time has taken the approach that would be least costly to me without putting my cars well-being or safety at risk. A++ for real. You don’t find people like these anymore (especially in this business)Services: Check engine light diagnostic
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March 2021 by Douglas Cooke
Mike and Shelby run a very friendly, high quality business and their honesty is second to none. I have had Mike service my cars, trucks and jeeps for years. The work is always fairly priced and done right (and on time). Mike is a Certified Master Mechanic and great to work with. You can do no better!
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March 2021 by Mackenzie D
Mike is a kindhearted professional. He took time to squeeze us in for a tire repair and didn’t even charge us?! We’ve never encountered a mechanic like him. We will definitely be back and will be sending everyone we know his way. Thank you mike!!
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December 2020 by Jose Rosario
Mike and Shelby are awesome! They provide the best service and truly care about their customers. They are very quick. 10/10 recommend.
