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June 2023 by Lisa Contarino
Susan is an artist. I had nothing but terrific haircuts for 20 years. I've moved from the area, but after experiencing unsatisfactory service elsewhere, I make a point of coming back to Susan as often as I can. She is a kind, compassionate person, engages in delightful conversation, and goes out of her way to meet your schedule. I consider her a friend. You can't go wrong with Susan!Service: Haircut
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October 2022 by Jane Salamin
Susan is a wonderful hairstylist. I’ve seen and experienced her expertise from coloring , highlights , cutting hair to the products that she uses. Everything is top notch and the care that she showed me was incredible. I’m so happy with my hair.
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June 2022 by Haley W.
I called Susan on her day off and she gladly booked me a last minute appointment. Susan was super informative, knowledgable and fun to spend time with. I love my cut and will be going back for my next one!
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May 2022 by Elena Ruiz
I had not cut my hair in a salon in about 2 years after a bad experience so I was very nervous to go back! But Susan was amazing. It was such a consultative process. Even though I knew very little about what I wanted, she was able to guide me through getting a wonderful haircut. So glad I came here! Will 100% be returning.Services: Haircut
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February 2022 by Juliana B.
My mom and I always go to Novita. Susan is awesome and really knows how to work with curly hair. She's the only person that has been able to give me a dry cut with my curly hair. Highly recommend!
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March 2021 by Flynn Family
⭐️ I just want to give a shout-out to NOVITA SALON! ⭐️This recommendation comes with 5+ stars. She is 100% COVID safe - taking every protocol you can think of. Believe me - I’m super careful and she comes with high recommendation! So that means a lot.Susan is AMAZING and seriously cares about her customers. I literally called her up in tears asking for help to fix a horrible color job done on my hair. She opened her salon for me, gave me a beautiful haircut, and made me feel like a princess! She made sure I was relaxed throughout the whole process.I have EXTREMELY thick hair and A LOT of it. Most stylists have no idea how to properly cut or color my hair - and she did it with ease! BELIEVE ME, this is the best I’ve seen. She is genuinely a good hearted person who loves what she does!Her energy is caring and relaxing and I felt like I’ve known her for years- when I just met her today!Please, please go to Susan at Novita! You won’t regret it, I promise! She will go above and beyond for you and boost your self-confidence by 1,000%! ♥️
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March 2021 by Jennifer Flynn
This recommendation comes with 5+ stars. She is 100% COVID safe - taking every protocol you can think of. Believe me - I’m super careful and she comes with high recommendation! So that means a lot.
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February 2021 by Alexandra Pereira
A clean, covid-friendly experience. Susan booked me on a day the salon was closed and my hair looks AMAZING. I felt relaxed/light as a feather through the whole hair cut process. Truly feels like I made a wonderful new friend during such strange times. Thank you Novita Salon xoxo
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January 2021 by Renee Hemsing
I have always had long hair and wanted to try something shorter, gutsier, vintage-y, and more voluminous for the new year. I researched salons in the area and saw positive reviews for Susan at Novita. If I could give her more than 5 stars, I would. I am very particular about my hair - blow dry and style it often - so I know what it does & doesn’t do, and am usually disappointed by expensive stylists giving me a one-size-fits-all deal that doesn’t actually look the way I like after I wash and style it myself. Susan explained what she did through every step and even taught me how to tweak my drying method to enhance lift. (I have medium thickness, combo wavy/straight red hair, with some awkward natural parting, so it’s not exactly simple for most stylists.) She has 35 yrs of experience (including several “best of” awards) and it shows through her generosity of insight and no-BS approach. Susan’s the stylist I’ve been looking for and will continue to go to her from now on. You won’t be disappointed!
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December 2020 by Anouk Donaldson
Susan had me come in for a same day appointment on a day that she had other priorities. Susan cares about her clients but also went out of her way to educate me step by step on everything that she was doing during the haircut. I cut off a lot of length and went for layers which is new to me and she made sure I knew everything she was doing, almost like a tutorial. She was the only person at the salon which made for a more personal salon experience and I didn't have to wait around. Also open on Sundays! :) And over all, a very safe place to go during Covid, and I can not stress this enough!!! If anybody is looking for an amazing hair stylist come to Novita salon.
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August 2020 by Denise Morin
I decided to try a new hairdresser and recalled a salon I walk by regularly. The hairdresser was not scheduled to work that day but it was my only day off, she volunteered to make herself available. The salon was immaculate and stylish and comfy. I was a mess after months of Covid quarantining. I wanted a haircut but my grey and white had grown out and the back was brownish. She offered to spruce me up and even out the color with foils. I was game and the air conditioning was great. She also cut my wavy hair dry to capture the curls. No stylist had ever done that. Well I am so happy with my hair. Perfect length and color for my complexion. I only wish I had somewhere to show it off but I am staying safe. Try Susan out, you will be happy you did.
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April 2020 by Elizabeth Bileau
Blow drying my hair today, and I can’t help but admire how healthy and beautiful it’s growing back, thanks to Sue! I’ve gotten my hair cut at a few salons after getting a great color and cut with Sue, and no other salons can compete in my book! Not only is Sue an artist, thoughtfully and professionally styling each clients’ hair, but she truly creates an atmosphere in which I feel, and I’ve noticed others appear to feel, relaxed, comfortable, and cared for. Her warm personality and kind heart make each client feel special, and her skills leave you looking and feeling amazing! Can’t wait for my next appointment at Novita Salon when it is safe to go out again! If you come out of quarantine in need of a serious pick-me-up and touch up on the tresses, there’s no one I’d recommend more ?
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March 2020 by Esther Miller
Absolutely love my hair cut!!!!! Thank you!!
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August 2019 by Margaret Eifert
Susan O'Connell Casamassima is the best stylist ever. I've been visiting her for almost twenty years and her work is wonderful.
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April 2019 by patricia simmons
I have been so pleased with my hair since Susan has been doing my hair.she is amazing an over all great experience
