Transmission Repair in Cambridge, MA

“HONESTY - I have a trauma. Throughout my life I have taken my cars to mechanics who overcharged me. Those were bad experiences. Although I never returned to them, they left me with the feeling that I cannot trust mechanics and that they will always take advantage of me. The people at Good News Garage give me the feeling that they are treating me with respect and being fair and honest. I will come back. The Golden Rule comes to mind: “Do to others what you want them to do to you.””

“A mom-pop-son family shop. Been coming here for inspection and some regular maintenance, and it's been reliable, and pretty quick service. Reasonable prices, right about what I'd expect from an independent shop in the area.

Language could be a bit of a challenge if the son is not in, but nothing a little patience couldn't solve.”

“Great service, very responsive, turnaround time of 4 days from diagnostic to full transmission replacement. Also went through my third party warranty company quickly. Waited a week to post, car runs beautifully”

“My friend recommended me Sun Auto, a lovely local family-owned business when I moved to Boston in 2017. I am so thankful to her. During the last five years, whenever I visited Sun Auto, they not only inspected or fixed my car perfectly but also very kindly took care of my needs. For example, when I had to replace my battery, the owners did so at a cheper price by utilizing the warranty, which I wasn't even aware that I had. This year I broke part of my car by running into the garage wall, and they kindly did the research for the price to help me decide whether I should use my insurance or not. After calling everywhere and calculating everything to print the numbers on the paper, they recommended me to use my insurance, despite that it meant that I had go to another Auto Shop designated by the insurance company. They also went beyond the boundary of their responsibility and helped me to figure out how to quickly get my car decal and registration, which I lost in the mailing process and etc. The owners are Korean, which means that they have excellent skills and work ethics, proven by the consistent honesty, diligence, and sincerety that I have seen for the last five years. I also love that Sun Auto is authorized to do the yearly inspection required by MA that I can take care of other maintenance issues and the inspection together. Another great pro to me is their location. They are located at the outskirt of Cambridge but it will not take too much time to get there because they are right next to Fresh Pond Parkway. Being slightly out of the busy center of Cambridge, Sun Auto has plenty of parking space, different from other body shops that I occasionally explored in other parts of Cambridge. Parking is always a nightmare in the city, especially when the body shop is full, so I personally find that I can park my car without being nervous is a big plus. Additionally there is a nice park right next to the shop that I can enjoy a walk or play with my phone as I wait for the car to be fixed. There is also a beautiful urban nursery around the corner that you can also enjoy the flowers and plants and do some impulse buying as you wait. There are PetCo, Whole Foods, and Staples within 5 min walking distance, which can also be a great way to spend time as you wait for the car. If you have time you can even explore the Fresh Pond which is also in 5 min walking distance. The owner will kindly call you when the car is ready. There is an Enterprise Rent-A-Car right next to Sun Auto, which I guess some people would find convenient if your care will need more time. In sum, I have been a customer of Sun Auto for the last 5 years and I am completely happy with their wonderful services. Honestly I am writing this review because I feel personally thankful to them for very kindly taking care of my various needs over the last five years and especially this year. My car is getting old and I drove very rarely as I worked from home during the pandemic, which is causing all sorts of problems. The owners have been always very friendly and nice despite I bothered them with so many small things... My car is well ready for commute now and I am so thankful. Isn't it proof of great service by itself that a lazy person like me feel so thankful and motivated to write such a long review?”

“They do an amazing job! The team keeps you fully informed by sending pictures and personally showing you what’s wrong with your car and what needs to be fixed. They’re honest about what repairs are urgent and what can wait. The customer service is excellent everyone is super friendly and professional. We’ve worked with them on multiple jobs and have never been disappointed. The quality of work, quick turnaround times, and fair pricing make them our go-to shop every time!”