Brilliance Auto Body is an honest, reliable, and awesome body shop. Customers report being taken care of right away and describe the staff as friendly, trustworthy, pleasant, professional, helpful, and nice. Communication from the shop is good, with staff who return calls and keep customers up to date throughout the whole process. The crew does great, thorough work, with vehicles repaired on time. The shop handles all insurance matters, including the rental car. A standout feature is their honest approach to estimates and repairs. They carefully look at damage and advise customers on what needs to be repaired and what could be left alone to save money, even convincing customers to spend less when appropriate. They are more concerned with what is needed and cost-effective for the customer than simply taking the business. Work is done thoroughly, with additional touches sometimes made that leave damage almost unnoticeable. Multiple reviewers state they have exceeded expectations, calling them the best in the business. Customers in the Canton area are urged to use them, noting other shops have been disappointing, while Brilliance Auto Body is awesome from start to finish. Many express they will definitely be back for any future auto body work and highly recommend the shop.
I’ve been going to Brilliance Auto Body for the past few years and have always had a great experience. Everyone is super attentive and they always get the work done quickly. Bob is the best! Always helpful, responsive, and makes everything so easy. Definitely recommend them!
August 2026
New car 2200 miles and I got hit. Brilliance Auto Body made it look like new. Dana Bonollo and Bob Bailey were easy to work with and assist with rental car pick up and drop off. Big reviews from me for everything!
July 2026
This was the best experience I could have had after dealing with an accident. They were efficient, transparent, and knowledgeable.