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June 2025 by Brenana Brenda
DO NOT GET THE ELDERLY NAIL TECH!!
OR EVEN BETTER
TURN AROUND AND GO TO PARIS NAILS IN SHARON HEIGHTS PLAZA
(Paris nails is way more luxurious, where Mya is cheap and just unorganized)
My elderly nail tech was extremely rude, and very temperamental. First off I was getting my tips glued on, and then she puts the nail glue underneath my pinky tip, and put so much they she every glued her finger to mine. Next I was getting almond nails and she cut them way too short. (Which seems to be a consistent problem with this salon). And so I usually am nervous to correct my nails techs, but if I was going to pay as much as I did, then I sure as hell was going to tell her to take off my tips. So I told her “these are just a little too short” in a very kind manner and she looked at me and shakes her head, and proceeds to cut them shorter. And then I told her I need them longer,(since she didn’t seem to get what I was saying) and then she goes “LONGER??” And I said “yes these are just too short” so she aggressively opened her nail drawer and ripped the tin foil , and dumped alcohol all over my tips, except for my pinky nail (which I wanted all my nails fixed). And while she was doing all of that, she was cursing at me, in her language. (I had google translate on to see what she was saying and it was not pretty). In the end I was left with very filed nails that look like they’re pointing up. So if you want a proper service done without being screamed at or pissing off one of the nail techs go to Paris nails!!! It’s in Sharon, Heights plaza they are amazing and would never react so rude. (My nail tech had grey little streaks in her hair and was on the chubby side and older, her name was like Amy or something with and A, so watch out for her)
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April 2025 by Jameson Engle
It was my first time ever doing a cat eye so I was unfamiliar with the process. I picked the cat eye color but didn’t realize I was supposed to pick a base color. I even told my tech that I’ve never had cat eye before but she didn’t even advise me to pick a base color. So I just had the glitter polish and was charged full price ($53). I think it’s overpriced and ridiculous that 1.) she didn’t ask/advise about a base coat and 2.) I was charged full price for essentially 2-3 layers of polish. Today is shy of 24 hours since I got them done and 2 nails already chipped. I’m disappointed in the dishonesty by omission. She did do a good job with cleaning my cuticles and mentioned gel removal is free and suggested to come back for removal as to not damage my nails. So that part was nice. But I don’t think I’ll return.
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January 2025 by Olivia
I have been getting acrylic nails for years and have previously went to mya nails and had a great experience, unfortunately that was certainly not the case today. I went in and showed a picture of the length and nail shape I wanted, and then verbally clarified I wanted long nails. She then cut the acrylic to an appropriate length, but through the process kept filing the nails down significantly. Even after she put on the gel polish she continued to file the nails down even shorter. The nail tech was already quite aggressive so I did not say anything which is my fault. I then went home and took a comparison picture and was horrified with the comparison. I then called and explained and a nice woman was going to have me come in later that day, but just a few minutes later I get a call from mya from my nail tech who began yelling at me on the phone and saying she does not care about a comparison picture. I then try to explain she continued to file my nails significantly during the visit but she kept yelling and eventually hung up on me. I have never experienced such horrific customer service and am extremely disappointed as I have been a customer for years at mya at this point. I then tried calling again and asked for a manager and I was told I would receive a call back, which of course I never did. I am now unfortunately much search of a new nail shop, such disappointing behavior after being a repeat customer for years.
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January 2025 by Vi Kelley
really nice people and amazing service
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December 2024 by Daniela V
I’m a little disappointed. My nails came out too short, all crooked and none of them match in shape. I should have called in advance to schedule an appt with the one nail tech I really like at Mya’s.
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August 2024 by kristina nardi
Lee my nail tech was fabulous! Unbelievably nice and gentle. Going back here next time I need nails and asking for her !
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August 2024 by Shamiqua Brown
I got my nails done by Kathy she was awesome. Very clean, everyone was really nice
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August 2024 by Yasmin Reis
The person who was at reception needs to be more polite to customers. After all, we pay for it!! I thought she was rude to new customers. I didn’t like it.
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July 2024 by Diane Kimball
Lately the pedicures are very rushed! Also the stylists, especially from this last appointment was very rough! I did have to bring to her attention that she was hurting me!
Initially when I first started coming here it was delightful, but the last few visits haven’t been.
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July 2024 by 0 0.
please, if you don't want any infection or want horrible service do not go to this place. I have tried this place for the first time and had to go back the next day because my nails were awful and for the amount of money that I paid for it. It should've been the way that I wanted it. I gave it a second chance and went back yesterday. Upon getting my nails done, my nails got infected because the nail technician cut my skin open!! and on top of that tiny little bubbles went back and the woman got really loud and nasty with me telling me that I keep coming in there for a redo. If they done it right in the first place I wouldn't have had to go back for redo!! it amazes me that you get your nails done with the way you want to unreasonable!! if there was an option for zero stars that would better!!!!
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April 2024 by Kerri Monsour
I took my niece to get our nails done and I had Jessica. Definitely returning.
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March 2024 by Samantha Sisskind
Incredible nails by really personable staff. Truly impressed each time I go!
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December 2023 by Maelyn M.
The Lady who did my toes cut my nails way too short, I called & Made an appointment for manicure & pedicure. Slight confusion on having ACRYLIC nail, however the nail technician was completely unprofessional, She was being loud where the other customers were staring at her & she was complaining rather then finding a simple solution! Definitely will NOT be back at this establishment, we go there to relax and get our nails done not be stressed!
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November 2023 by Anna K.
I love this spot because even though I am wheelchair bound, I can still get a manicure. The staff is quite friendly and it's very clean. There's also a wide variety of services and color options.
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August 2023 by Clara
Third time here and had yet another wonderful experience! Kathy is so sweet and incredibly meticulous with nail shape, the polish, and designs. She took the time to draw on little gems with my french tips which turned out super cute. And the hand massage with the lotion at the end is arguably the best part, hahah. Definitely recommend! Thank you, Kathy!!!
