-
October 2023 by Rola Sam
Worse car wash! Unfortunately I have been going here for ever but today my experience was the worst. I got platinum car wash. It took less than 3 minutes. I did speak to someone work there and tried to voice my complaint. One of them clearly agreed with me. The guy was in car wash in the picture completely refuse to help and said I can’t do anything for you. If you don’t like the service don’t come again. I know he isn’t the owner and I would be upset if my employees did such a thing. It is sad how customer service went down hill.
-
August 2023 by Nick K
The drive through wash is good, about what you’d expect. Your car will leave with less dust/pollen/mud on it than when you drove in. It’s quick and easy, so no complaints.They also have a self wash, and vacuum bays. The nice thing is they have a bunch of vacuum bays, so you don’t really need to wait.
-
August 2023 by Hiram Hinojosa
Their customer service department absolutely sucks. If you get screwed over good luck. They won’t make it right.
-
July 2023 by maen batarseh
It’s a very nice place. Good service, beautiful place to go.
-
June 2023 by Jim Randolph
Went to vacuum car and clean out some trash. Was nice alot of free vacuums with what they mark as a 5 min time Iimit. Unfortunately I noticed 3 cars parked in the vacuum spots that where employees. It was busy and I found 1 clear vacuum next to one of these employees cars who made it so that ibhad to squeeze in spot. I did he actually walked over to make sure I didn't tap his car with my doors and then went back to work. That is how I know employees used the spots meant for people to use to vacuum there cars. That is why I gave them a 4 instead of a five
-
June 2023 by John McNulty
Nice self-service bays, lots of free vacuumsCan get busy though, signs posted indicate a 5min maximum at vacuums which isn’t enforced - leaving some extra wait time.
-
April 2023 by Duy Nguyen
the dryer on the touchless carwash hasn't worked for months. How long does it take to get parts? You would think a big chain like this would keep spare parts available.Service: Full body wash
-
February 2023 by Jonny Mac
Negative customer practices on their 30 day $19.90 trial,Prestige Car wash corporate office Canton ma. Car wash process issue with the Falmouth facility on their 30 day trial. I tried this program for a one month trial and they automatically signed me up for the following month, February. I called them on February 1st and asked to stop the billing on me credit card from prestige for February as I will not be around to use it this full month and they will not, even though the charge is only pending on my CC, simple clerical move is the right customer service step for this never to use them again customer.They said my receipt at the time of my January payment is my contract. No company I know of in today’s day would not issue me a refund for an automatic renewal. Especially when I asked on day one of the month and the charge was pending. They would not give me the owners contact information for escalation. The on phone manager is making this wrong final decision. They need customer service help, I have 2 cars live close to their car wash and now they lose me as a customer for life over 20 dollar, unreal. We have two other washers in town, they now get my business. Not to mention the negative word of mouth and written reviews I am giving them all for not doing the right thing for their longtime customer. Enjoy your $20.
-
February 2023 by Hannah Clayton
I bought the $20.00 wash. It cleaned the car fairly well. Poor job drying. Lot's of spots on the back of my car. I had to do all the windows over when I got home. No place to dry the car.
-
January 2023 by Richard Rivera
The Best. Drive Half Hour Three times a week for my Unlimited Wash Deal & there Super Vacuums with Very Friendly staff.Services: Vacuuming
-
December 2022 by Corey Davis
Wash left weird residue on new car, paid member for the unlimited membership, went back asked them to fix it and told to leave. No concept of customer service.
-
November 2022 by Briana Yera
Very excellent customer service. Satisfied with the vacuums and the car wash service. Great place to go to!!!Services: Full body wash
-
September 2022 by Liliana miller
Worst f’ing place I have ever been. I had a coupon for a free diamond car wash and the car wash broke down half way through, I was told I could drive out and finish cleaning my car my self, I went inside to ask for my coupon back and the guy working behind the counter told me I could leave a five star review to get another free car wash which was less then the value I had the coupon for, I then went and talk to the guys working at the car wash station and again was told I could wash my car my self. My car looks worse now then it did before I got half the car wash, there is soap streaks and water streaks all over my car
-
August 2022 by Tyanna Johnson
Nelson is great guy! He was extremely helpful with helping me pick the best car wash for my car! Must visit!!
-
August 2022 by Molly Moses
Every time we come to Prestige Car wash we leave highly satisfied. The workers make sure the car wash is up to your personal satisfaction which is a big reason we come here so frequently. Additionally we love the usage of the vacuums because it allows us to easily clean up after our dog for the least expensive way!Services: Full body wash
