9AM - 12PM
612 Middlesex Turnpike, Nutting Lake
Post Offices
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“Phenomenal service! I just went today and the woman and man who helped me send my wedding invitations were both great, they gave detailed pricing, answered all my questions, and so patient with me. I appreciated both of them! Enjoyed my experience here today - thank you so much USPS staff!”
“I had some fantastic service today from a Matt and a Karen. They went above and beyond to help me today get a return done. I just wanted to say thank you for the unbelievable service today! Highly recommend!”
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“I had the smoothest experience in this USPS today. Jeff who assisted me with mailing my docs was super professional and helpful. Explained everything in clear and detailed way. Thank you for your service!”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“Get rid of Marie she's so rude and doesn't want to cash a money order lying to customers saying she didn't have the cash. Even though I bought it from her 25 mins prior . Everyone else there is great”
9:30AM - 12PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”
7:30AM - 1PM
1751 Main St, Tewksbury
Post Offices
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
“My experience here was amazing! Judy and Leo helped me out even though I came in near closing and was inexperienced in shipping packages. I was unable to get the right box at the time and they found an even better box that fit my package perfectly and gave me a great rate. Not only that, but they packed it up nicely and made the process so easy. I can't thank them enough!Thanks so much for helping me out! Would recommend this store for the friendly and helpful staff”
9AM - 12:30PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“I needed 12,000 stamps for work and expected to have to go to every post office in a 15mi area. To my delight, they were able to quickly gather the quantity I needed saving me all the driving. Very nice.”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a hard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!”
7:30AM - 2PM
155 Father Morissette Blvd, Lowell
Post Offices
“Excellent service, went for passport renewal and the help and guidance was genuine. The respect towards the people, the manners and friendly was impressive.
Thank you,”
“Helped me package & mail important documents properly (not their job). Super “Murica” to dump on USPS workers (just looking at a LOT of USPS reviews) - if you don’t like the climate in general as a customer then not much will please you…they’re federal workers, these are the conditions our tax dollars provide for most government employees - we just happen to see USPS workers most, typically. Mistakes happen but it’s stunning that we rail on normal people for doing their jobs, and let politicians rob us blind while putting these employees with limited resources in our warpath when an envelope rips in transit. They’re not your doorman or concierge or sommelier, they’re mail processors who take a lot of garbage from literally everyone. It is a great place for some folk to go practice kindness ?”
“There's limited hours because of the small size of the population, but I have always had quick and professional service. I was in and out in under 10 minutes 5 days before Christmas! Not only that, the postal worker was very cheerful despite the amount of work/stress he must have been experiencing . Would definitely recommend.”
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”