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January 2024 by Troy Bickford
Had a phenomenal experience with the service department at the Carver location. Couldn’t be happier with the technicians and service department as well. Any time I need my Kubota needs exceeded I’ll be sure to use Norfolk Power Equipment.
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January 2024 by Raphiel Brosseau
Ted in parts was very professional and did a great job helping me get the right parts for my tractor.
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January 2024 by Pat McG
Just bought my U35-4 used “not here” and came to the Carver store to get parts to do the needed maintenance. The guys behind the counter were exceptional. Great to deal with, and I will be back again for sure.
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January 2024 by Kim Barnes
The service department is always super helpful and friendly
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January 2024 by Michael Clements
It was another positive experience with Norfolk Power Equipment. They have been great to deal with.
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January 2024 by Robert Birkenhead
Great serviceClean building and welcoming employees
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January 2024 by Abigail Somers
Parts department was knowledgable and friendly. Had a great experience.
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December 2023 by patrick morrissey
Jay is great
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December 2023 by Donald Sherwood
Middle counter person in parts is fantastic. Always quick with responses and friendly to deal with.
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October 2023 by Jared Anderson
I’ve bought 3 pieces of equipment and a bunch of attachments/Implements from the Carver branch over the last 5 years from Jason Donovan, I always have a positive experience. Paperwork process is quick and painless and everyone is knowledgeable about the equipment. Had a few warranty claims and one insurance claim too. In each case they got the parts and got my stuff running again with pretty quick turnaround.
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July 2023 by Gman Mars
Was looking for a common and universal part. The person I spoke with didn't know what it was or how to get one.L-090 L-095 lovejoy spyder coupler
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March 2023 by Tim Ross
Parts and service departments we're both very helpful a nice experience.
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February 2023 by Bob LeRoyer
If you're looking for a no-holds-barred place to ramp up your manly instincts to trim a hedge or to completely transform the entire 5 acre plot you own, this is the place to go! Knowledgeable friendly staff ready to show you how. My only recommendation? Leave the checkbook at home and bring your solidly objective partner! You might get carried away.
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January 2023 by Alex Wilson
Went in for an equipment issue and had started an online claim with CubCadet. Was directed to Norfolk Power Equipment as an authorized service location. They chose to not contact Cubcadet to confirm the claim, the parts or the warranties.Did everything they could to sell me additional services though...After picking up the equipment they've come back to me saying I am liable for $600+ in repairs when they never worked through the proper claims process to begin with.Service desk continuously blamed it on me and made it my fault.After repeated requests to have management contact me there was no effort. I'd never recommend Norfolk Power Equipment to anyone.If they can't follow a basic claims process, how could you trust them to do the actual repair correctly.
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June 2022 by Nathan
Even though I didn't buy anything, the staff was friendly and helpful.
