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July 2023 by Jim R.
Crane has a great selection and an enormous warehouse so your appliance will be ready generally immediately. I worked with Donna who was very knowledgeable and friendly. I enjoyed the entire experience and my new Bosch dishwasher.
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September 2022 by JD 0.
We purchased $20k of Bosch appliances from Crane, based entirely on their assurance that they would provide any needed services. Our refrigerator stopped working over the weekend, so I called the Crane service department. They said that they could not come to the house for 4 weeks!! but offered to send me somewhere else. I give them 1 star only because there is no option for 0 starts. Run away from these people. Their sales people will say anything to get an order and their service is awful!
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September 2022 by Will Meader
Very friendly, helpful, and professional. Acknowledged us when we went in but allowed us to look for what interested us. When they noticed we found something they where right there to answer all questions and help with exactly what we wanted. Overall very happy ?.
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August 2022 by Barbara Varnot
I bought a new dishwasher from Matt Getzie. He was knowledgeable and personable. I have bee a customer of Crane's for many years Always receive good service.
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August 2022 by Terry Bickal
Absolutely the best appliance store. We have bought a couple appliances and the service is always outstanding! Great prices and the delivery crews are meticulous and well trained. Only way to buy is from a local business. Well done as usual!
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February 2022 by Maureen Hansen
Had great help from Anthony . Very patient with all our questions
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February 2022 by Sandra Mcluckie
Peter at Crane Appliance in Orleans was very knowledgeable and helpful about replacing our cooktop, vented hood, and microwave. They all were at least 15 years old!
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February 2022 by Sharon Chapman
We worked with Donna at the Falmouth location and found her to be very helpful. Our current appliance no longer come in the bisque color snd we needed to begin replacing them beginning with the dish washer. She was extremely helpful and knowledgeable and aided us in our final choice. Over the years, we have purchased many appliances from Crane and have been very satisfied with products and service.
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October 2021 by Traci Denise
Ken and his whole crew have been nothing short of absolutely amazing! Even during the beginning of the covid pandemic they had some sort of plan. More than most companies! Time wasn’t on their side, but they always contacted me when things didn’t go as expected.
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October 2021 by Kevin Mcshea
Awesome people they care and create relationships
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October 2021 by Jennifer Rose
Great place to work not to mention superb customer service!
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September 2021 by Julie Rechin Billingsley
Needed to purchase a new appliance quickly. Bianca was courteous and helpful both on the phone and in person.
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March 2021 by Jennifer Macmillan
Great place to work not to mention superb customer service!
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January 2021 by Jenn Macmillan
Great place to work not to mention superb customer service!
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September 2020 by A C.
Horrible experience! I was surprised and very disappointed when I needed to get service on two appliances from Crane Appliance. Joanne Smalley was *unprofessional* and rude. She 1) refused to help me remedy the problem and 2) HUNG UP ON ME!? Even though, I was willing to pay extra for the normally free service, that didn't matter to her. My family has purchased appliances from Crane, as well as had them serviced, for many years. Next time I will make sure we buy from a more professional business.
