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March 2024 by Tricia G.
Hidden gem- Needed an emergency repair on a power wheelchair, and these folks came through. Called on a Saturday morning, and they were able to have it fixed the same day. It's hard to find people who are reliable and can do emergency service. 100% will go back here again!
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January 2024 by Mojgan Malekpour
This place is a scam and the reps are liars.Ive repeatedly called for my $200 deposit which I was told I’d receive many times now. The people in the office didn’t send a confirmation email of my electric wheelchair rental return which I have photos that it was returned in the same condition I took it.The guy who answers the number on the invoice is absolutely rude. Everyone I’ve spoken to has given me the run around. I don’t recommend this place at all.Any positive or caring comment I get for this review is a lie and meaningless until they give me back my $200.
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January 2024 by Erika Moore
Boston Orthopedic & Respiratory Equipment allowed me to buy some medical supplies, and I had a good experience there. My recovery was made easier by the knowledgeable staff, who assisted me in finding the Generation 2 Weil Knee Walker, the best knee walker. They took their time explaining safe usage practices. We are very grateful for their expertise and kind manner.
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December 2023 by Philippa Bryan
Lift chair from Boston Ortho Resp is modern and safe. Perfect addition to my home.
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November 2023 by Ava Turner
learned about Boston Orthopaedics via a friend. Excellent, hassle-free, and dependable CPAP service. Now, my reliable source for CPAP!
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November 2023 by Emily Smith
Boston Ortho came through again! Quick service for my CPAP needs. Reliable and hassle-free, always my go-to.
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November 2023 by William Robinson
I bought a lift chair with a recliner from Boston Ortho Resp. It's really cosy and stylish. Highly recommended.
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October 2023 by Marjorie McConnell
Two day travel to Boston and day one my husband realized he left a piece of his CPAP equipment at home. Called and they were able to replace and delivered to our hotel. Texted me to let me know when it was delivered. Saved the trip so we could enjoy our son’s wedding festivities without any further worry. Thank you Boston Orthopedic Respiratory for excellent customer service!!
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October 2023 by Erling Lassesen
I ordered some supplies on 8/30/2023 and have sent two follow up emails about status of order, however they have chosen not to reply to either. Based on my experience, I would avoid any business dealings with them. I will check to see if they have billed me for items not delivered, and if they have, report to CC company and take follow action with BBB, etc.
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September 2023 by Jackson Smith
A close friend recommended Boston Ortho when I needed a wheelchair urgently due to a recent ankle injury. Their response and quick help were excellent. They delivered the wheelchair in time and made sure I was comfortable using it. During a difficult time, this whole transaction was easy and supportive. Thank you for your excellent job
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September 2023 by Indie Stewart
As a customer, I cannot say enough positive things about their customer service. Their promptness and care in responding to requests has made our Modular Ramp purchase a smooth process. Their personalised assistance was fantastic.
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September 2023 by Harper Wright
I recently contacted Boston Ortho resp with a few questions about their EV scooter. they were attentive and skilled in addressing to the queries I raised. The company's commitment to provide a high-quality client experience is impressive. this sort of hard work to customer satisfaction sets off Boston Ortho and makes them a brand I would confidently suggest to others.
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August 2023 by Wade K.
Awesome customer service and the highest level of integrity and professionalism! I arrived in Boston to bring my daughter back to BU for her sophomore year move in and realized I forgot my CPAP hose back home in Hawaii. I found BORE online and called them and told them of my situation and within 10 minutes they called back, told me they have hoses in stock and to come by. I was able to purchase the hose and things couldn't have been smoother. Other companies could have took advantage of my situation and over charged me in my situation but not BORE, this company is great and I would recommend them to anyone needing medical supplies or rentals. Thank you BORE, I truly appreciate the great service you provide! Aloha!
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July 2023 by Larry Bessie
This shop is all scam. They use bait-and-switch to scam their customers: they invoiced us for the higher price GoldenTech product but slid in the lower price/quality PRIDE product when we went to pick up. They charged us MA sales tax and try to profit it themselves (even they know clearly there is no state sales tax on wheelchairs). They repetitively made false promises for refund but never did. (We have to resort to seek help from the credit card company to cancel the transaction). The MA AG should investigate this business and shut it down to prevent them to scam the people who need help the most. Basically they are so low that they took advantage of people’s disability.
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July 2023 by James F. Moore
I’ve purchased Resmed 10 Cpap in an emergency and they were wonderful and delivered same day to me in suburban Boston. I’ve ordered a mask the same way. Yes they are a bit expensive but they will help you quickly and with no red tape. If you need this service you will appreciate it. I like the staff very much. As those know who use a Cpap, if it breaks you sometimes need rush service. I know of no other vendor I’m the area that keeps has a stock of Cpaps and accessories to sell immediately. That is a service.
