CVS Pharmacy® in CHARLESTOWN is here to make it easier for you to manage your pharmacy, health and wellness needs with reliable value and help when you need it. Most locations are open 7 days a week to fit your schedule when you need a prescription refill, vaccinations, personal care items, a toy for your pet, healthier snack options on the go and so much more. When you need to save money, we've got you. Shop our weekly deals for savings or join ExtraCare® to get personalized deals and earn rewards. Plus, with time-saving options like same-day delivery* or FREE CVS® Pickup with online orders, we'll keep you moving when life gets busy. Stop in and get what you need where healthier happens together®. While there was some construction going on, making things difficult to find, the staff were very helpful and willing to assist, even with a lot of work on their plate. One location is becoming a favorite due to the friendly and helpful staff. Despite some negative press, one employee, Maddie from the Pharmacy, was praised for her understanding and professional handling of complicated prescription matters. However, not all experiences were positive, with one customer noting the lack of friendliness, though the jobs (vaccination and flu shot) were completed.
TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE IN THE PHARMACY VERY RUDE AND JUST HUNG UP ON ME
April 2025
I have never had a more rude, condescending, or unhelpful experience at a CVS than at the Pharmacy here. I had a problem with a prescription and rather than offer help, the technician said it was my fault. I will never use this location again.
October 2024
CVS keeps sending me emails from Bunker Hill, MA. I live in Plymouth, MA. Can’t get response from CVS. what a cra pay system they’re running!