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November 2023 by Yvette Zhindon
I had the worst experience with this company. I wouldn’t recommend them to anyone. I have been disrespected, cursed at by the owner of this company Gary, I also have been lied to as well and false information was giving by there sales rep. They took my vehicle to have fixed not only they didn’t fix the issue that it was having but they also damaged my vehicle as well while it was in their care. The owner refused to fix it stating I bought it like that when I did not. They had my vehicle in their shop for over a week. This was the most horrible experience I ever had.
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October 2023 by Austin Gemme
Best dealership experience I’ve ever had jordan was absolutely fantastic and helped me out w everything I needed nd was looking for bought a 2012 dodge 1500 and everything went super smooth and easy and he worked with me a ton. 100% would recommend checking them out if in need of any kind of vehicle
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October 2023 by OG KRATOS 117
Purchased a infinity QX60 from Dave a couple of months ago, it was a no pressure easy buying experience with a wide selection to choose from. The vehicle had a couple of things it needed and it was corrected in a timely manner. I Highly recommend checking them out if you're looking for a used vehicle.
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September 2023 by liz gates
If you want a quality used car- don’t buy from them. I can’t tell if I’m more confused or upset, before we purchased the warranty was 30 days, when there’s a problem the warranty was only 7 days? Before we purchased the warranty company was brand new, now they’ve been using them for 5 years? They “fixed” the problem we pointed out, and just covered it up with more issues. Our problems weren’t minuscule like an oil change or fresh coat of paint, ours were mechanical and if we hadn’t caught it when we did, ourselves and others could’ve been seriously injured or worse.I couldn’t recommend Gary Jackson Motors, or Jordan Edmonds any less. They take advantage of young adults and women just looking for a relatively cheap, reliable used vehicle. I sincerely hope they get no further business. In this economy nobody can afford to buy a money pit vehicle, and that’s all Gary Jackson Motors seems to sell.
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September 2023 by Haleigh Carlson
Thankfully these guys were open after my shift at work. On the way to work my brake fluid thingie in the back popped and sprung a leak. I’m in a financial pinch too and I come over on my way back from work to see if they could help me out. We scoped the issue out and I wasn’t charged a thing to see what was up when I pulled up? and they recommended I bring my car in to the shop in Oxford (obviously too dangerous to drive.) took them one day to fix up my issue despite how backed up they were!
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September 2023 by Amber Pinckert
I worked with Dave at Gary Jackson’s. I had a great experience. I was working with a lot of limitations and he was able to get my in a car quick and easy. Walked in on a Friday and picked up my car the next Wednesday. Happy to be in my new car! Thank you!
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August 2023 by Dutch Reece
I couldn't have been happier with my experience at Gary Jackson. Jordan was my salesperson and he was legit. I walked on lot before they even opened. He came outside to greet me. Very pleasant demeanor. I told him exactly what I was looking for, the 2008 Lincoln MKZ. I told him what I could spend and also told him that I needed it done quickly. I had everything I wanted at the price I was looking to spend. Jordan came through! I drive the vehicle off the lot 3 hours later and have been loving my ride ever since. I highly recommend this shop and highly recommend to ask for Jordan.
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August 2023 by Jackson Steinbrueck
I needed a new truck that was affordable and in good condition. I found a great truck for the right price thanks to jordan our friendly, trust worthy salesman. Everyone there was great to my son who was running around like a mad man. Over all enjoyable experience with very good people there to help with everything we needed.
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August 2023 by Fighting Corruption (Exposing The Truth)
I've contemplated over a year if I should write a review. I'm trying to be polite, professional and honest in this review. About 2 years ago I bought a car from you and Jordan was very sweet. My car on the other hand is a different story. I've had problems one after another. Now granted basic repairs and maintenance is expected especially with our Massachusetts roads and potholes. So oil changes, new tires, ball joints, wheel bearings, brakes, battery....that's to be expected. Now keep in mind I'm a senior citizen so I don't drive far or every day. The things I didn't expect to repair was a rusted out emergency brake cable, heating system and air conditioning system, rotted gas lines and today after 2 years of owning it my transmission. Word of mouth will always be your best advertisement. I couldn't help but feel that after I bought the car; that it didn't matter anymore and that was very disheartening. It is normal for people to be upset when they trust in you enough to purchase the vehicle and have problems with the vehicle once they purchased it. How we treat our customers reflects the integrity, character and honesty of a company and this stands true even after the sale is made. If a customer is upset, rude, or perhaps is unkind with their words, you need to realize these are not easy times for many and if people could afford a new car they probably would; so they turn to a used vehicle. Be kind, be patient, be honest and be committed so that your past, present and future customers are satisfied and happy with a dependable vehicle they can trust and rely on. I hope this helps.
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August 2023 by Rose Ahearn
Gets sold a car, brings in for oil change, car starts leaking after. They claim to fix said leak, 2 days later, a quart of oil is on the ground and they are now refusing to repair the vehicle because they spent too much money on the car replacing brakes they were supposed to replace to begin with. would not recommend again, they lost a future customer. Very disappointed with service. Update they sold a car with failing twin turbos and now I have a repair bill that’s going to be upwards of 8000$ Please consider this review if you’re going to debate buying a car hereUpdate, I had to get rid of the car because I had to keep repairing it 24/7 and they sold me this, knowing it would be my daily. Very disappointing. Customer service was awful and very extremely rude on the phone.13,000$ for the vehicle, close 7k$ for repairs before getting rid of the car. Definitely would Not recommend this place to anyone looking for reliable cars that are “serviced on as soon as they hit the lot”
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August 2023 by Patrick MOYNIHAN
I bought my Nissan Frontier 2007 with less than 90k on the clock. 3 days later I moved to Alabama, I can now say this is one if not the best truck I've owned. I've tried em all, Chevy, Ford, Dodge, but this Frontier is right up there with the best truck out there.Now for Dave Egland. I was under the gun, but Daves laid back and calming common sense made the entire process easy. He talked me off the ledge a few times and his confidence and knowledge got us through. Thanks to Dave and Gary Jackson Motors.
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August 2023 by Claudine B.
If I could leave a negative review I would. Absolute horrible. They were happy to take my money, and admitted that there were several issues wrong with the van I purchased. as part of the agreement, they kept the van to "fix " the broken locks, vents and heat. Two weeks later they still had my money and my van. When I requested a pick up, they would only let me pick it up after hours when no one was there. When I finally went to get it, they said it was fixed. In fact it was not. I even got pulled over for the defects. I tried repeatedly to contact them to no avail. I just got two emails , one said they would look into it an the second said the manager would "was aware and would look into it". Despite repeated attempts, no contact. Never again. Buyer beware.
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May 2023 by Jonny Depp
I will be going back again!!! Jordan and the team here are fantastic. The service that was provided was definitely above and beyond what I was expecting. Can't wait to purchase another vehicle.. 1st choice will be Gary Jackson Motors...Thanks again........
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April 2023 by Ben Cochran
I had a great experience with Gary Jackson Motors. Gary and Jordan were very helpful and informative about my trucks history and current state.They fixed any and all problems that it had with ease. A couple days after purchase an O2 sensor went, but they made it right and I was back driving it a day later. Now almost 2 months later, the truck is still going strong and I love driving it everyday. Great people over at Gary Jackson.
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April 2023 by Nikole La'Berge
Great Customer Service! Here at Gary Jackson Motors they made car shopping a breeze and not the normal stressful experience! Jordan is hands down the best salesmen. I would definitely recommend stopping in if your on the hunt, their lot has many options and they work with your needs! ☺️
